MatchUp Tennis & Pickleball User Reviews

Top reviews

Purchase

It seems like it’s perfect for my needs, but it won’t let me have more than 8 players. I paid for the Reporting pack upgrade which says it allows 15 players, but it won’t add that functionality. Please fix this bug. I’m using it on an iPad Pro.

Response from developer

This is not a bug. If you had referred to the features info matrix before making a purchase, you would have found that the Reporting Pack upgrade provides access to the leaderboard & reports. It does not remove the restriction of 8 players per group/15 players in total.

Fantastic app!!

We used this app to run a Round Robin tournament with two concurrent pools and 3 different set ups and it went flawlessly! Being able to change players out as needed is a big help (injuries, etc.) as well as the ability to switch groups from intergroup match ups to adjacent and other match ups, and the feed to the external display was good — we only wish the type was bigger so our older pickleball population could see it easier. I also contacted support for help in determining which app and level to purchase and the response was extremely fast and very detailed! Excellent app and fantastic help!!
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Response from developer

Thanks for your feedback. Please email a screenshot of the external display (take screenshot of MatchUp whilst display is connected & it will capture photo of display as well) & then I can investigate to see if text size can be increased.

Looks good but only 3 rounds for paid is deal breaker

Looks great but for doubles three rounds for $6.99. Max rounds is 20 with highest paid version. Up to four stars based on developer feedback - the app does everything it says nicely, and I did understand structures after I downloaded it and then investigated upgrading because of the limitations. For Social doubles, this not the right app. Not sure why it would be limited to only 3 rounds when that is not even enough rounds for the minimum number of players to all play together. Nothing else was a problem.
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Response from developer

The FREE version provides for up to 3 rounds for social doubles and up to 7 rounds for round robin doubles (for 8 players). If you want more rounds, you need to make a one-off purchase of the Organizer Plus or Club Pack. These packs also unlock a number of other features. This information is all detailed in the Purchases page Info within the app. Please get your facts right if you are going to leave a review which damages the reputation of MatchUp. We really work hard to be fair and provide all information before a purchase.

Best App for tennis draws!!!

Whether you are organising a competition or just social play, this is the app you need. Whilst we are a small tennis club, we have enough players that it you can easily lose track of who has played who and accidentally mix different skill levels. This app allows you to define the groups, enter players names for each grouping and it will automatically work out your draw for you. You can also assign scoring based on wins, losses and draws to develop a leaderboard. It is very flexible so you can add players as you go. Also, great support from the developer. Sent off a query and got an answer within a few hours!!!
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Brilliant! Organise players in a flash

I am a LTA coach based in London. Matchup is invaluable on court tool to organise and report on all competitive sessions. This encompasses junior and adult programme sessions and inter-club Team Challenge events. It’s very easy to use and let’s you concentrate on the session instead of fiddling around with pieces of paper or spreadsheets. It has made the administration of events a breeze and as you can create reports players and parents get feedback on their competitive progress. Try it out! Simply download the App and use the free tier and see for yourself.
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Response from developer

Thank you for your review. Great to hear that MatchUp is being used for the Team Challenge events. Dianne.

Matchup is a great App

We needed a better app than what our groups had been using for matching up players for pickleball. This app works great. I can use this for dividing up our players from 3 groups of players. I don’t use it to the full extent of options but it does a great job for us. Customer service for this app is unmatched in my opinion. Before I bought it, I asked them a few questions specific to what we would need. The response was quick with examples on how to set it up for our needs. I have a group of 5 guys, a group of 25 men and women and a group of 12 men and women and it divides up partners and opponents with ease for each group. You can your matches to a PDF and print them if you want. Great app and great support!
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Response from developer

Thanks for your feedback & support. Good luck with your pickleball. Dianne.

Impressive!

Excellent app for tennis pairings which used to be a nightmare. Highly recommended for organising competitive matches and fun tournaments

Response from developer

Thanks for your review. Pleased to hear that it is helping you organize your play. Dianne.

Over the Top Support!

Just installed the app for creating weekly Pickleball round robin competitions. Need flexibility in number of players, rounds and courts. From what I see so far MatchUp Tennis Pro fills our needs nicely.
Even more impressive is the app’s support. Came across a quarkey problem by using a “/“ in our event name. It caused a file management issue. Matchup support was up to the task and solved the problem within hours. Their response was immediate and thorough while keeping me up to date with their progress.
Highly recommend MatchUp if you are looking for a multi-functional tournament organizer backed by an incredible support team.
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Response from developer

Your issue certainly had us puzzled for a short while but glad we were able to resolve this quickly. Thanks for contacting us. All feedback helps towards constant improvement of MatchUp. Good luck with your tournaments.

Printing

Why can’t I print the Match from the app? Without a print option, the app is not really useful to me.

Jennifer

Response from developer

Hello Jennifer, you can print the match from the Saved events 'Report' view using the Action button (on the top right). This is a paid feature as explained in the App Store description. Please refer to the user guide if you still don't know how to print the match if you have upgraded. The print option feature has been available since MatchUp was first launched.   Regards, Dianne.

Was excellent, but ....

Since I’ve updated my iPhone to ios13.1 the app no longer runs, so is currently useless to me 👎

Update: the issue has been resolved and now the app is excellent again😊

Response from developer

Hello Davman1, yes unfortunately an issue has arisen under IOS13.1 but a fix was submitted yesterday under v3.9.1 & will be available ASAP. Regards, Dianne

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