Purchase
Response from developer
This is not a bug. If you had referred to the features info matrix before making a purchase, you would have found that the Reporting Pack upgrade provides access to the leaderboard & reports. It does not remove the restriction of 8 players per group/15 players in total.
Fantastic app!!
Response from developer
Thanks for your feedback. Please email a screenshot of the external display (take screenshot of MatchUp whilst display is connected & it will capture photo of display as well) & then I can investigate to see if text size can be increased.
Looks good but only 3 rounds for paid is deal breaker
Response from developer
The FREE version provides for up to 3 rounds for social doubles and up to 7 rounds for round robin doubles (for 8 players). If you want more rounds, you need to make a one-off purchase of the Organizer Plus or Club Pack. These packs also unlock a number of other features. This information is all detailed in the Purchases page Info within the app. Please get your facts right if you are going to leave a review which damages the reputation of MatchUp. We really work hard to be fair and provide all information before a purchase.
Best App for tennis draws!!!
Brilliant! Organise players in a flash
Response from developer
Thank you for your review. Great to hear that MatchUp is being used for the Team Challenge events. Dianne.
Matchup is a great App
Response from developer
Thanks for your feedback & support. Good luck with your pickleball. Dianne.
Impressive!
Response from developer
Thanks for your review. Pleased to hear that it is helping you organize your play. Dianne.
Over the Top Support!
Even more impressive is the app’s support. Came across a quarkey problem by using a “/“ in our event name. It caused a file management issue. Matchup support was up to the task and solved the problem within hours. Their response was immediate and thorough while keeping me up to date with their progress.
Highly recommend MatchUp if you are looking for a multi-functional tournament organizer backed by an incredible support team.
Response from developer
Your issue certainly had us puzzled for a short while but glad we were able to resolve this quickly. Thanks for contacting us. All feedback helps towards constant improvement of MatchUp. Good luck with your tournaments.
Printing
Jennifer
Response from developer
Hello Jennifer, you can print the match from the Saved events 'Report' view using the Action button (on the top right). This is a paid feature as explained in the App Store description. Please refer to the user guide if you still don't know how to print the match if you have upgraded. The print option feature has been available since MatchUp was first launched. Regards, Dianne.
Was excellent, but ....
Update: the issue has been resolved and now the app is excellent again😊
Response from developer
Hello Davman1, yes unfortunately an issue has arisen under IOS13.1 but a fix was submitted yesterday under v3.9.1 & will be available ASAP. Regards, Dianne