Leave a Review Cubatel
Great service!
Outstanding service, the application functions flawlessly and the recharge process is extremely fast. When I encountered an issue with topping up an inactive number, Yeira Martinez from Cubatel's customer service department promptly reached out to me and efficiently resolved the problem, offering suitable solutions.Show lessYor Zemus
Ecosistema de la aplicación
Sin dudas una de las aplicaciones más económicas que he visto, el servicio de de ayuda excelente pero pienso que con el constante crecimiento de la aplicación es necesario abordar en mejorar el ecosistema donde el carrito del mercado, de envíos.etc… sería el mismo, porque en ocasiones creo que se ve un poco emborroso tener que pagar si compras en el mercado, pagar si compras en otras de las opciones… igual el seguimiento de la comanda sería interesante verlo… es una seguridad para el cliente y otras aplicaciones lo ofrece….pero si, es económica, eso fundamentalShow lessDan1992quebec
Great Customer Support
I did a recharge several times by mistake but Cubatel called me to make sure that this is what I wanted quickly. They where very helpful and honest. Thank you Cubatel! 👍🏼taj8989
Developer Response
Thank you very much for your comment!Cash back rewards ya no está disponible
Todo estaba bien con ellos hasta que han eliminado esa opción . Nadie da razón de por qué . Da igual comprar con cualquier otra compañía .Becky7719
It’s horrible
When you buy anything it is not on time it will pas the deadline and they won’t be able to tell you when it will be delivered ..Nobleeeeeeeeeee
Developer Response
Good morning, we are sorry for this inconvenience. Please contact us to validate the status of your purchase.Gracias a cubatel
Gracias a cubatel y en especial agradezco mucho a la señorita Maria Alarcon por su ayuda y atención..!!🤩Huyo60
Developer Response
Muchas gracias por su comentario!Great service
I always use Cubatel. They have the best price and 24 customer service. Professional and customer-focused service.A_ebc
Developer Response
We're thrilled to hear that you always choose Cubatel and our focus on professionalism and customer satisfaction. Thank you for your kind words and for being a loyal customer. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to provide you with the best service. Thank you for choosing Cubatel, and have a fantastic day!Costumer services
I use Cubatel a lot to make recharges to Cuba for my family and there was a problem with the recipient, and “Marian Alarcón” (Cubatel Support) helped me solve the problem, she was very kind and quick to assist me.Ale_jandro2450
Developer Response
We're glad to hear that Marian Alarcón was able to help you quickly and kindly to resolve the issue with the recipient of your recharges to Cuba. If you have any questions or need further assistance in the future, feel free to reach out. We're here to help. Thank you for using Cubatel. Have a wonderful day!Cristy
Cristy was awesome, I haven’t experienced customer service like hers in a long while. Nowadays, it feels like no one cares anymore, she certainly made me feel otherwise. Thank you Cristy.Raudelmed
Developer Response
Us glad to hear that Cristy provided exceptional customer service and made you feel valued. If you have any other questions or need assistance, feel free to let me know!Merging acct
Great customer service from part of Marian Alarcón, she helped me all the way to the end, step by step on how to fix and merge two different accounts that I had. Very patient and efficient with the entire process.Ran1990
Developer Response
We´re glad that Marian Alarcón provided you with great customer service and assisted you throughout the process of fixing and merging your accounts. If you have any other questions or need further assistance, feel free to let me know. we're here to help!
