Alcidae User Reviews

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  • Deceiving tactics

    The packaging on your Garager 2 clearly says “OPTIONAL” cloud services and the app provides an option for SD card. However, the camera doesn’t have a slot for an SD card or any place to connect an external drive. That leaves your pay-for cloud services as the only option to view, review or store any videos captured by the camera. If I can’t trust your advertisement, how can I trust you with my personal data?
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  • Not Adding or recognising Garager 2 camera

    At the beginning it was working as it should be. After latest update, it even don’t recognise or add Garager 2 camera . Not even detecting QR code at the device.
  • Super buggy integration

    Doesn’t work with Alexa. Please fix ASAP
    More funny with Google, it doesn’t allow calling the API due to certificate issues.
    I believe no one has tested this feature
  • Bought 4 of them none of working always issues

    As compare to other option in market like connect garage device 50 aud they are better and easy and very responsive press of button
  • A lifesaver

    I leave my dog at home and I use these to monitor her movements and help me open and close dog doors. They have been a lifesaver and saved me tons. A few times when I’ve had software issues mostly due to Apple their customer service has been aFast and effective.
  • Please read before

    throwing away ur receipt bought it & can’t get it to connect honestly a completely waste of money take it back & bet ur money back not worth messing with thought it would be good but can’t even get it to connect nor alone get it to scan the barcode
  • Just ok.

    The camera still picks up motion and alerts. That’s the good.

    The bad is that I deleted the app (it would freeze on the login screen) and now the app will no longer open on my phone. I have to come to the App Store and open up Alcidae to get to my videos.

    It works fine, but I don’t recommend paying for this product.
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  • 2nd hand impossible and 90% Chinese?

    I got 1 camera second hand. Download the app and set up.

    Apparently In the user agreement when it says basically you own and can never transfer ownership, they’re serious. So I bought a camera I can’t use.

    Better yet, everything’s in Chinese (I’m not sure which Chinese so I apologize for that but I’m an English speaking American that has never studied Chinese. Spanish, Italian, French…. Maybe i could fumble myself in to understanding) so even trying to ask a question in the app correctly isn’t possible unless you know Chinese

    If I could link it with my preexisting camera system or use it as simply as it looked and the one I got with a magnetic base and easy adjustments by hand, seemed solid.

    Solid door stop. Maybe it’s possible to bypass the software and jump the over to another platform for a basic application? We’ll see
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  • Unreliable system

    Have a Alcidae Garager and the system through this app is unreliable. It always either disconnects and I have to do a camera reset, or it simply does not work. Disappointed
  • What’s the problem?

    What’s the problem of this app! The add button on the upper right corner wouldn’t even respond even after I restarted my phone! How can I add a device then ?

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