OutSmart | Field Service

September 26, 2024

New Feature: OSI-1862 New Work Order: Add search bar to addresses. We added a new search screen in the addresses list, allowing you to search for an address. Bug Fixes OSI-1863 Objects: Search missing in Objects. Object search was missing. This has been restored. OSI-1866 Clients: Contactpersons are not fully refreshed on a manual sync. Contactpersons are now fully refreshed on a manual sync action. OSI-1867 Clients: Not all addresses are synced. Addresses are now fully refreshed on a manual sync action.

September 16, 2024

Visit our Landing Page for this patch at: https://www.out-smart.com/ios-42 New Features: OSI-1738 Forms: Attach a resource instead of an object to a form. Instead of an object you can now select a resource to be attached to a form as well. OSI-1751 Adhoc Map: Show Work Order Phone number. Allowing user to call the customer before claiming the work order. We now show the customer phone/mobile number in adhoc work orders on the map view. It allows the user to call the customer before claiming the work order. OSI-1785 Adhoc Map: Allow user to preview the order. You can now preview adhoc work orders before accepting them. Allowing you to call the customer and read all descriptions, materials, objects and so on. OSI-1755 Work Periods: Calender view Singular day selection/ Multi day selection switch. A single/multi day slider has been added to the month calendar when creating a new work period. By default it is set to single day selection. Set the slider to multi day to add days to the work period creation. OSI-1782 Job Details: Allow user to clear work order status. You can now empty your work order status. OSI-1802 Client information: Navigate to Geolocation. When there is a difference in the geolocation and the address of the customer we will show a minimap with the 2 locations. The user can select where he wants to navigate towards. OSI-1813 Clients: Allow user to make relations favourite through long press. Long pressing on a client allows you to set it as favourite. From that moment always showing in the top of the list. OSI-1814 Settings: Add billable / visible icons for hours to work period labels. We added new labels to work periods in the settings page. Bug Fixes OSI-1737 Forms: Camera does not follow the cursor in wide table cells while typing. Due to the camera not correctly following the cursor the user could not read what he was typing. We now follow the cursor. OSI-1808 Work Periods: Cancelling work period entry still creates a new work period. Cancelling a work period creation while the user is in the more details tab created a work period instead of cancelling it. The work period only became visible after synchronizing the work order. This has been resolved. OSI-1636 Overview: Update priority label when the priority is updated in the app. Priority change set in the app was not displayed on the overview of the app. OSI-1729 Overview: Long priority names cause the work order size to become too long. Long Priority names did not scale correctly in the overview. This has been resolved. OSI-1749 Objects: Maintenance date of an object on a completed work order can still be updated. We have blocked the option to update the maintenance date of an object on a completed work order. OSI-1807 Login: Cannot login after cancelling the "already connected" warning. If you choose cancel instead of confirm you were not allowed to press the login button again. The user was then required to force restart the app to login. OSI-1825 Schedule: Adding colleagues adds them multiple times. Adding and removing colleagues slowed down the app. This was caused by an API change in BO update 3.1. This has been fixed.

September 11, 2024

Visit our Landing Page for this patch at: https://www.out-smart.com/ios-42 New Features: OSI-1738 Forms: Attach a resource instead of an object to a form. Instead of an object you can now select a resource to be attached to a form as well. OSI-1751 Adhoc Map: Show Work Order Phone number. Allowing user to call the customer before claiming the work order. We now show the customer phone/mobile number in adhoc work orders on the map view. It allows the user to call the customer before claiming the work order. OSI-1785 Adhoc Map: Allow user to preview the order. You can now preview adhoc work orders before accepting them. Allowing you to call the customer and read all descriptions, materials, objects and so on. OSI-1755 Work Periods: Calender view Singular day selection/ Multi day selection switch. A single/multi day slider has been added to the month calendar when creating a new work period. By default it is set to single day selection. Set the slider to multi day to add days to the work period creation. OSI-1782 Job Details: Allow user to clear work order status. You can now empty your work order status. OSI-1802 Client information: Navigate to Geolocation. When there is a difference in the geolocation and the address of the customer we will show a minimap with the 2 locations. The user can select where he wants to navigate towards. OSI-1813 Clients: Allow user to make relations favourite through long press. Long pressing on a client allows you to set it as favourite. From that moment always showing in the top of the list. OSI-1814 Settings: Add billable / visible icons for hours to work period labels. We added new labels to work periods in the settings page. Bug Fixes OSI-1737 Forms: Camera does not follow the cursor in wide table cells while typing. Due to the camera not correctly following the cursor the user could not read what he was typing. We now follow the cursor. OSI-1808 Work Periods: Cancelling work period entry still creates a new work period. Cancelling a work period creation while the user is in the more details tab created a work period instead of cancelling it. The work period only became visible after synchronizing the work order. This has been resolved. OSI-1636 Overview: Update priority label when the priority is updated in the app. Priority change set in the app was not displayed on the overview of the app. OSI-1729 Overview: Long priority names cause the work order size to become too long. Long Priority names did not scale correctly in the overview. This has been resolved. OSI-1749 Objects: Maintenance date of an object on a completed work order can still be updated. We have blocked the option to update the maintenance date of an object on a completed work order. OSI-1807 Login: Cannot login after cancelling the "already connected" warning. If you choose cancel instead of confirm you were not allowed to press the login button again. The user was then required to force restart the app to login. OSI-1825 Schedule: Adding colleagues adds them multiple times. Adding and removing colleagues slowed down the app. This was caused by an API change in BO update 3.1. This has been fixed.

September 8, 2024

Visit our Landing Page for this patch at: https://www.out-smart.com/ios-42 New Features: OSI-1738 Forms: Attach a resource instead of an object to a form. Instead of an object you can now select a resource to be attached to a form as well. OSI-1751 Adhoc Map: Show Work Order Phone number. Allowing user to call the customer before claiming the work order. We now show the customer phone/mobile number in adhoc work orders on the map view. It allows the user to call the customer before claiming the work order. OSI-1785 Adhoc Map: Allow user to preview the order. You can now preview adhoc work orders before accepting them. Allowing you to call the customer and read all descriptions, materials, objects and so on. OSI-1755 Work Periods: Calender view Singular day selection/ Multi day selection switch. A single/multi day slider has been added to the month calendar when creating a new work period. By default it is set to single day selection. Set the slider to multi day to add days to the work period creation. OSI-1782 Job Details: Allow user to clear work order status. You can now empty your work order status. OSI-1802 Client information: Navigate to Geolocation. When there is a difference in the geolocation and the address of the customer we will show a minimap with the 2 locations. The user can select where he wants to navigate towards. OSI-1813 Clients: Allow user to make relations favourite through long press. Long pressing on a client allows you to set it as favourite. From that moment always showing in the top of the list. OSI-1814 Settings: Add billable / visible icons for hours to work period labels. We added new labels to work periods in the settings page. Bug Fixes OSI-1737 Forms: Camera does not follow the cursor in wide table cells while typing. Due to the camera not correctly following the cursor the user could not read what he was typing. We now follow the cursor. OSI-1808 Work Periods: Cancelling work period entry still creates a new work period. Cancelling a work period creation while the user is in the more details tab created a work period instead of cancelling it. The work period only became visible after synchronizing the work order. This has been resolved. OSI-1636 Overview: Update priority label when the priority is updated in the app. Priority change set in the app was not displayed on the overview of the app. OSI-1729 Overview: Long priority names cause the work order size to become too long. Long Priority names did not scale correctly in the overview. This has been resolved. OSI-1749 Objects: Maintenance date of an object on a completed work order can still be updated. We have blocked the option to update the maintenance date of an object on a completed work order. OSI-1807 Login: Cannot login after cancelling the "already connected" warning. If you choose cancel instead of confirm you were not allowed to press the login button again. The user was then required to force restart the app to login. OSI-1825 Schedule: Adding colleagues adds them multiple times. Adding and removing colleagues slowed down the app. This was caused by an API change in BO update 3.1. This has been fixed.

July 28, 2024

4.1.2. Minor Bug Fixes: https://out-smart.atlassian.net/wiki/spaces/ORN/pages/860225628/4.1.2 4.1 release: New Features OSI-1680: Settings: Add work order label: Work Order Remark. You can now show the work order customer remark in the overview as a work order label. OSI-1551: Work Periods: Add a new Visualised/gridview to display total hours of the work order. In the work periods tab a user can switch between list view and grid view. The grid view will show every employee and day worked on that work order and will show total travel and work per day and employee. Details can be opened/edited by tapping the cell. This view is developed for complex work orders. OSI-1750: Workflows: Add Object code to Timer start/edit. User can now select an object code when starting a timer in a work flow. Required device policy needs to be enabled.

July 19, 2024

4.1.1. Minor Bug Fixes: https://out-smart.atlassian.net/wiki/spaces/ORN/pages/847937537/iOS+4.1.1 4.1 release: New Features OSI-1680: Settings: Add work order label: Work Order Remark. You can now show the work order customer remark in the overview as a work order label. OSI-1551: Work Periods: Add a new Visualised/gridview to display total hours of the work order. In the work periods tab a user can switch between list view and grid view. The grid view will show every employee and day worked on that work order and will show total travel and work per day and employee. Details can be opened/edited by tapping the cell. This view is developed for complex work orders. OSI-1750: Workflows: Add Object code to Timer start/edit. User can now select an object code when starting a timer in a work flow. Required device policy needs to be enabled. OSI-1740: Workflows: Allow user to edit and pause timer. A running timer can now be edited and the skill or object can be changed. OSI-1683: Workflows: Support skills when starting a workflow timer. Default skill will be applied when starting a work flow timer otherwise we ask. OSI-1723: Timesheets: Allow user to select a skill when creating a timesheet work period. By selecting a skill you can now create multiple work periods at once. It also shows the correct amount of hour types based on the particular skill. OSI-1724: Timesheets: Support midnight crossing in work period creation. A running timer crossing midnight or manual input will now automatically create two separate time lines in the timesheet hours. OSI-1725: Timesheets: Rework timer to support skills. You are now required to select a skill when starting a timer in timesheets when the account uses skills with hour types attached to them. OSI-1733: Timesheets: Show total hours for work order lines (in progress) in timesheets. Work periods coming from work orders did not display the total time. OSI-600: Timesheets: Add Object code to Timesheet line. User can now add objects to timesheet lines. OSI-1495: Timesheets: Create timesheet lines for multiple days in the week. When you create a timesheet line, you can now select multiple days in the calendar to create the same period for multiple days. OSI-1726: Timesheets Timer: Rework timer to support work/travel indication. As a BETA feature we have implemented a function that allows the user to add start and end destinations. When stopping the timer it will automatically add a travel line. This feature can currently only be enabled by contacting customer support to enable value: TABLET TIMESHEET_V2_BETA 1. Bug Fixes OSI-1709: Job Details: Work order drop_down_multiple free field answers show brackets and quotes. Work order free field answers were not cleanly visualized. This has been resolved. OSI-1722: Timesheets: Deselect selected project activity when selecting/deselecting a different project. Selected project values were not nullified when selecting a different entity. This minor issue has been resolved. OSI-1753: Work Period Timer: Default hour not selected when stopping the timer. Default hour type in settings would not always be applied when stopping a timer. It will now always be applied if possible. Remember: If the hour type is not available in the selected skill it will not be selected. OSI-1763: Work period Timer: Tap on a running timer sometimes allows the user to start a second timer. It is no longer possible to accidentally start a second timer. OSI-1627: Overview: Long press on a work order only lists direct call/e-mail when a contact person is attached. Long press on a work order to call a customer without opening the work order can now also be performed on relations without a selected contact person as well. OSI-1691: Workflows: Improved performance in forms steps. Forms in workflows caused slowdown, particularly when the forms had multiple photo questions.

July 15, 2024

New Features OSI-1680: Settings: Add work order label: Work Order Remark. You can now show the work order customer remark in the overview as a work order label. OSI-1551: Work Periods: Add a new Visualised/gridview to display total hours of the work order. In the work periods tab a user can switch between list view and grid view. The grid view will show every employee and day worked on that work order and will show total travel and work per day and employee. Details can be opened/edited by tapping the cell. This view is developed for complex work orders. OSI-1750: Workflows: Add Object code to Timer start/edit. User can now select an object code when starting a timer in a work flow. Required device policy needs to be enabled. OSI-1740: Workflows: Allow user to edit and pause timer. A running timer can now be edited and the skill or object can be changed. OSI-1683: Workflows: Support skills when starting a workflow timer. Default skill will be applied when starting a work flow timer otherwise we ask. OSI-1723: Timesheets: Allow user to select a skill when creating a timesheet work period. By selecting a skill you can now create multiple work periods at once. It also shows the correct amount of hour types based on the particular skill. OSI-1724: Timesheets: Support midnight crossing in work period creation. A running timer crossing midnight or manual input will now automatically create two separate time lines in the timesheet hours. OSI-1725: Timesheets: Rework timer to support skills. You are now required to select a skill when starting a timer in timesheets when the account uses skills with hour types attached to them. OSI-1733: Timesheets: Show total hours for work order lines (in progress) in timesheets. Work periods coming from work orders did not display the total time. OSI-600: Timesheets: Add Object code to Timesheet line. User can now add objects to timesheet lines. OSI-1495: Timesheets: Create timesheet lines for multiple days in the week. When you create a timesheet line, you can now select multiple days in the calendar to create the same period for multiple days. OSI-1726: Timesheets Timer: Rework timer to support work/travel indication. As a BETA feature we have implemented a function that allows the user to add start and end destinations. When stopping the timer it will automatically add a travel line. This feature can currently only be enabled by contacting customer support to enable value: TABLET TIMESHEET_V2_BETA 1. Bug Fixes OSI-1709: Job Details: Work order drop_down_multiple free field answers show brackets and quotes. Work order free field answers were not cleanly visualized. This has been resolved. OSI-1722: Timesheets: Deselect selected project activity when selecting/deselecting a different project. Selected project values were not nullified when selecting a different entity. This minor issue has been resolved. OSI-1753: Work Period Timer: Default hour not selected when stopping the timer. Default hour type in settings would not always be applied when stopping a timer. It will now always be applied if possible. Remember: If the hour type is not available in the selected skill it will not be selected. OSI-1763: Work period Timer: Tap on a running timer sometimes allows the user to start a second timer. It is no longer possible to accidentally start a second timer. OSI-1758: Device Policies: Edit Material/Price description not allowed Device Policy not functioning. This recently implemented device policy was not working correctly. OSI-1627: Overview: Long press on a work order only lists direct call/e-mail when a contact person is attached. Long press on a work order to call a customer without opening the work order can now also be performed on relations without a selected contact person as well. OSI-1691: Workflows: Improved performance in forms steps. Forms in workflows caused slowdown, particularly when the forms had multiple photo questions.

July 4, 2024

iOS 4.0.2 Release: Bug Fixes OSI-1734 Materials: Material total price incorrect punctuation. Fixed issue with incorrect dot placement in material total prices. OSI-1744 Warehouses: My own warehouse inventory is not shown. Resolved the device policy issue that was restricting inventory visibility to your own warehouse only. You can now view the content of your own warehouse again. iOS 4.0 Release: For details: Visit our patch landing page: Https://www.out-smart.com/ios-40 For patch notes: Visit our patch notes page: https://out-smart.atlassian.net/wiki/spaces/ORN/pages/778993671/4.0 Patch summary: New feature: Simplified Work Period Creation Screen The work period creation screen will now open a new simplified display. Its a 2 or 3 step system Stories: OSI-172 Settings: Add Work period labels Object code and object name OSI-1637 Settings: Allow user to set an hour-type as default OSI-1497 Settings: Allow user to set a Skill as default OSI-1208 Work Period: Create Work period screen: Show all selected hours types if multiple hour types are automatically selected instead of blank OSI-1516 Timer: Show current skill / indication in running timer OSI-1542 Timer: Round timer start/end times OSI-1545 Work Periods: Use compact time dial for pause timer in create/edit work period screen OSI-1547 Work Period: Create/Edit Workperiod date as today/tomorrow/yesterday OSI-1567 Work Periods: Set as favourite value by long press OSI-1590 Work Periods: Replace work/travel with icons Car/WrenchCar / WrenchCar/Wrench OSI-1659 Work Periods: Set recent address as favourite through long press OSI-1660 Work Periods: Add new location pin icons for home / company / favourite / customer icon OSI-1661 Work Periods: Offline warning in simple work periods screens OSI-1682 Work Periods: Add option to disable 'simple' work period creation screen OSI-1647 Work Periods: Visually improve the selection of multiple employees and Selected Hour types OSI-1089 Work Periods: Add tooltip that explains why you can't change an hourtype if time / day are selected by automatic hours OSI-1594 Device Policy: Apply Minimum Interval setting when set in your Device Policies OSI-1628 Device policies: Object required in WorkPeriod OSI-435 Materials: Add a new creation screen when pressing the Add material button Bug Fixes: OSI-1645 Work periods: New dial doesn't open when you tap them while your numeric keypad is still opened OSI-1658 Work Periods: Automatically add object to running timer when starting a timer when there is 1 object attached to the work order OSI-1663 Work Periods: App crashes while in the distance calculation screen and switching between online/offline mode OSI-1665 Work periods: Duplicate travel period doesn't copy indication, comment and distance OSI-1689 Work Periods: Unable to save an edited work period after only changing the employee OSI-1690 Work Periods: Employee is not shown in selection screen OSI-1666 Workflows: Default employee is not selected when stopping timer in work flows OSI-1581 Sync: Switching between accounts clears the overview but does not always fetch all work orders again OSI-1624 Materials: Calculator only changes the amount when creating a new material. Not when editing a material OSI-1639 Materials: Change quantity item by long press does not respond

June 21, 2024

Release notes - OutSmart iOS - 4.0.1 Bugfixes: OSI-1720 Warehouses: Stock is shown in 5 decimals Amount will be shown without any decimals. Unless the value actually has decimals. OSI-1728 Distance calculation is set as 0 in timesheet - travel Distance set in travel lines of the timesheets were reset to 0m. This has been resolved. OSI-1730 Timesheets: Travel - Tap on "Travel From" line sometimes results in crash We fixed a bug that could result in a crash. iOS 4.0 Release: For details: Visit our patch landing page: Https://www.out-smart.com/ios-40 For patch notes: Visit our patch notes page: https://out-smart.atlassian.net/wiki/spaces/ORN/pages/778993671/4.0 Patch summary: New feature: Simplified Work Period Creation Screen The work period creation screen will now open a new simplified display. Its a 2 or 3 step system Stories: OSI-172 Settings: Add Work period labels Object code and object name OSI-1637 Settings: Allow user to set an hour-type as default OSI-1497 Settings: Allow user to set a Skill as default OSI-1208 Work Period: Create Work period screen: Show all selected hours types if multiple hour types are automatically selected instead of blank OSI-1516 Timer: Show current skill / indication in running timer OSI-1542 Timer: Round timer start/end times OSI-1545 Work Periods: Use compact time dial for pause timer in create/edit work period screen OSI-1547 Work Period: Create/Edit Workperiod date as today/tomorrow/yesterday OSI-1567 Work Periods: Set as favourite value by long press OSI-1590 Work Periods: Replace work/travel with icons Car/WrenchCar / WrenchCar/Wrench OSI-1659 Work Periods: Set recent address as favourite through long press OSI-1660 Work Periods: Add new location pin icons for home / company / favourite / customer icon OSI-1661 Work Periods: Offline warning in simple work periods screens OSI-1682 Work Periods: Add option to disable 'simple' work period creation screen OSI-1647 Work Periods: Visually improve the selection of multiple employees and Selected Hour types OSI-1089 Work Periods: Add tooltip that explains why you can't change an hourtype if time / day are selected by automatic hours OSI-1594 Device Policy: Apply Minimum Interval setting when set in your Device Policies OSI-1628 Device policies: Object required in WorkPeriod OSI-435 Materials: Add a new creation screen when pressing the Add material button Bug Fixes: OSI-1645 Work periods: New dial doesn't open when you tap them while your numeric keypad is still opened OSI-1658 Work Periods: Automatically add object to running timer when starting a timer when there is 1 object attached to the work order OSI-1663 Work Periods: App crashes while in the distance calculation screen and switching between online/offline mode OSI-1665 Work periods: Duplicate travel period doesn't copy indication, comment and distance OSI-1689 Work Periods: Unable to save an edited work period after only changing the employee OSI-1690 Work Periods: Employee is not shown in selection screen OSI-1666 Workflows: Default employee is not selected when stopping timer in work flows OSI-1581 Sync: Switching between accounts clears the overview but does not always fetch all work orders again OSI-1624 Materials: Calculator only changes the amount when creating a new material. Not when editing a material OSI-1639 Materials: Change quantity item by long press does not respond

June 16, 2024

For details: Visit our patch landing page: Https://www.out-smart.com/ios-40 For patch notes: Visit our patch notes page: https://out-smart.atlassian.net/wiki/spaces/ORN/pages/778993671/4.0 Patch summary: New feature: Simplified Work Period Creation Screen The work period creation screen will now open a new simplified display. Its a 2 or 3 step system Stories: OSI-172 Settings: Add Work period labels Object code and object name OSI-1637 Settings: Allow user to set an hour-type as default OSI-1497 Settings: Allow user to set a Skill as default OSI-1208 Work Period: Create Work period screen: Show all selected hours types if multiple hour types are automatically selected instead of blank OSI-1516 Timer: Show current skill / indication in running timer OSI-1542 Timer: Round timer start/end times OSI-1545 Work Periods: Use compact time dial for pause timer in create/edit work period screen OSI-1547 Work Period: Create/Edit Workperiod date as today/tomorrow/yesterday OSI-1567 Work Periods: Set as favourite value by long press OSI-1590 Work Periods: Replace work/travel with icons Car/WrenchCar / WrenchCar/Wrench OSI-1659 Work Periods: Set recent address as favourite through long press OSI-1660 Work Periods: Add new location pin icons for home / company / favourite / customer icon OSI-1661 Work Periods: Offline warning in simple work periods screens OSI-1682 Work Periods: Add option to disable 'simple' work period creation screen OSI-1647 Work Periods: Visually improve the selection of multiple employees and Selected Hour types OSI-1089 Work Periods: Add tooltip that explains why you can't change an hourtype if time / day are selected by automatic hours OSI-1594 Device Policy: Apply Minimum Interval setting when set in your Device Policies OSI-1628 Device policies: Object required in WorkPeriod OSI-435 Materials: Add a new creation screen when pressing the Add material button Bug Fixes: OSI-1645 Work periods: New dial doesn't open when you tap them while your numeric keypad is still opened OSI-1658 Work Periods: Automatically add object to running timer when starting a timer when there is 1 object attached to the work order OSI-1663 Work Periods: App crashes while in the distance calculation screen and switching between online/offline mode OSI-1665 Work periods: Duplicate travel period doesn't copy indication, comment and distance OSI-1689 Work Periods: Unable to save an edited work period after only changing the employee OSI-1690 Work Periods: Employee is not shown in selection screen OSI-1666 Workflows: Default employee is not selected when stopping timer in work flows OSI-1581 Sync: Switching between accounts clears the overview but does not always fetch all work orders again OSI-1624 Materials: Calculator only changes the amount when creating a new material. Not when editing a material OSI-1639 Materials: Change quantity item by long press does not respond