Leave a Review Bubbles Empire Champions
Disappointed in their customer service
I have been playing this game for quite awhile. My biggest complaint is when you are playing and have another app open that is background streaming the game freezes up and will not respond so you have to shut the game down and restart it losing your progress or rewards earned. God forbid anyone tries calling in while you are playing this game… the same thing happens. I have had way more than the 4 instances where I contacted support, this has happened they had given me my reward I earned in their weekend competition but now are refusing to help me get my rewards I earned until I send them a video…
SO THEY CAN KEEP THEIR REWARD I EARNED OF 15 COINS AND THEIR LACKLUSTER CUSTOMER SERVICE RESPONSE AND I WILL BE FINDING A BETTER GAME THAT DOESN’T GLITCH IF I TAKE A PHONE CALL OR LISTEN TO A PODCAST OR MUSIC FROM MY IPHONE.
DO BETTER SND DO NOT ASK FOR VIDEOS TO PROVE YOUR GAME HAS ISSUES. JOW DO YOU EVEN RECORD A FROZEN GAME SCREEN THAT WILL NOT RESPOND TO TOUCH AND HAS TO BE FORCED CLOSED 🤷🏻♀️Show lessDeveloper Response
Hi! Thanks for your feedback. We're sorry to hear that the game does not work properly. You could try to clear the cache, restart the device, and ensure that enough memory is available. We hope one of these works for you. If not, please contact us at support@ilyon.net so we may investigate this matter further. Sincerely, Ilyon Player ExperienceBring back the coin rewards for daily bonus.
I have been playing this game since 2017. It has always been one of my favorite bubble games. Now, the player gets a measly 3-4 coins, sometimes other bubbles. When I started, every level was designed to be defeated without spending coins. The old daily bonus was 9 coins enough for at least 1 extra try. Also, there used to be more free plays. I love this game but I’m also not going to pay a lot to play it. Also, adjusting prices in packages. The players is not getting very many coins in each package for the price. How about a special package price once a week? I enjoy this game but changes and charges will drive me to abandon this game. That would be too bad for both of us.Show lessDeveloper Response
Hi! Thank you for taking the time to share your feedback with us. Our main intention is for our players to have fun. We have forwarded your feedback to our developers for further review. You can always share your thoughts with us at support@ilyon.net Sincerely, Ilyon® Player ExperienceBring back the coin rewards for daily bonus.
I have been playing this game since 2017. It has always been one of my favorite bubble games. Now, the player gets a measly 3-4 coins, sometimes other bubbles. When I started, every level was designed to be defeated without spending coins. The old daily bonus was 9 coins enough for at least 1 extra try. Also, there used to be more free plays. I love this game but I’m also not going to pay a lot to play it. Also, adjusting prices in packages. The players is not getting very many coins in each package for the price. How about a special package price once a week? I enjoy this game but changes and charges will drive me to abandon this game. That would be too bad for both of us.Show less