Does not work for me
Response from developer
Sorry to hear you're having issues -- 99% of these frustrations are caused by your HTML code. Please reach out to us for support at support@element26.net.
This application works correctly
Actually worked
How frustrating....
I did that and pressed the copy button, but what it pasted into the test signature in settings was just the plain HTML code. It did not render the signature at all.
I've gone back to my old way of doing things which doesn't work well with a poor internet connection but has served me for years. I had really hoped that this had the answer but I guess the other negative reviewer had it right all along, it's going to be refund request time....!
Response from developer
Sorry to hear that you're having issues using the app. HTML is complicated, and any mistakes or problems with the code *can* yield unexpected results. This has nothing to do with the app - it can just as easily break a web page too. Also for clarification: the tags highlighted in yellow are not there to remove; rather, to show you where potential problems are in your code. For example, missing tags, unsupported UTF8 characters, etc. It's not perfect, but it's a tool we've created to help you troubleshoot your code. Even something as simple as using a smart quote (curly β instead of straight ") can cause issues. We're happy to at least confirm/review your HTML code for you -- please email our support team: support@element26.net. You can also try any number of sample templates (including those we have our on website) to ensure that the problems are HTML-related and not app-related. Either way, we're happy to provide support.
Total rip off!! Not even worth 1 * avoid!!
Simply doesnβt work! Period! Avoid!
Response from developer
Hello - we'd be glad to help you troubleshoot. Please reach out to us at support@element26.net for assistance and share your HTML code.
Does not work
Response from developer
Hello - we'd be glad to help you troubleshoot. Please reach out to us at support@element26.net for assistance and share the HTML code.
Does not work!!
Signature does not show as intended.
Response from developer
Hello - sorry to hear you're experiencing difficulties with the app. If you're not having success, please reach out to us at support@element26.net for assistance.
Didn't work
Response from developer
Hello - sorry to hear you're experiencing difficulties with the app. If you're not having success, please reach out to us at support@element26.net for assistance.
A simple way to install email signature on iOS
This app immediately deletes my photos
Response from developer
If you are referring to the photos contained within your signature, they are not 'deleted' by the app. It just copies and pastes the HTML to the signature pane. Please ensure you are using HTTPS-hosted images to ensure they load properly on iOS. It's also possible that they will not load in the signature pane, but will load when you go to compose a message. For additional troubleshooting, please contact us at support@element26.net
