Leave a Review CLASS101
Not loading videos
Get an error message when playing some videos and the app is laggy.VIP from Canada
Developer Response
Hi, VIP form Canada! Thanks for using CLASS101 and sorry about all the inconveniences in using our app. Our technical support team is looking into the issues you've mentioned. We'll do our best to get these issues handled and provide better app environment at all times. Once again, thanks for using CLASS101 and looking forward to seeing you again in the app!Amazing
This app and the drawing courses are amazing and also their support teamAthdemar37Pro
Developer Response
Hello, Athdemar37Pro. Thank you for taking courses with CLASS101+. We are glad that you are enjoying our drawing courses! Our team always tries to provide high-quality content and service to classmates. Thank you for your feedback, you made our day! 🙂Needs Translation …
I love this app it’s amazing and I love that we get to access more classes on the app version but, we need more languages for the app translation.Pineapplesio1
Developer Response
Hello, Pineapplesio1. Thank you for taking courses with CLASS101+! We are glad that you are enjoying our content! Regarding your comment about languages, we are providing English, Japanese, and Korean for now, but we will try, as always, to improve our features in the future. Thank you! :)Customer service is wack
I love the classes here but the customer service is wack. I contacted them to ask how much I will get charge starting next month and they didn’t reply. Turns out I got charged for $169. I asked for refund and texted them multiple times still they didn’t respond. Feels like I got scammed because I can’t even contact them via email which I tried!! Just be carefulShow lessanantata
Developer Response
Hello, anantata. Thank you for taking courses with CLASS101+! We apologize for any inconvenience our late response might have caused you. Please email our Global Support Team at support@101.inc or 101global@101.inc so that we can help you with the refund. For your information, you can also cancel your subscription and get a refund on the website directly by clicking [Profile Picture] > [See Plan] > [Cancel Subscription] > [Remove perks.] Thank you, and we will be looking forward to hearing from you!Videos not working/ 영상이 안 보여요
Subscribed for a yearly plan but most of the videos show error and it is not working. Tried to reach customer service but nothing has been fixed either. 연간구독했는데 영상 오류가 너무 자주 일어나요. 문제가 있어서 연락 드리면 답변은 빨라서 감사하지만 고쳐지는게 없어서 답답합니다queerlove12
Developer Response
반갑습니다, 클래스메이트님! 준비물까지 챙겨드리는 온라인 클래스, 클래스101입니다. 클래스 수강 중 쾌적한 서비스를 제공해 드리지 못해 너무나 아쉬운 마음입니다. 😥 재생이 원활하지 않은 부분의 경우 기기 [설정 > iPhone 저장공간 > 클래스101 > 앱 정리하기] 경로를 통해 앱 정리 또는 앱 업데이트/재설치 진행 후 다시 한 번 이용해보시기 바랍니다. 혹여, 전달 드린 내용 시도 후에도 같은 현상 발생 시 [https://me2.kr/lzTJr] 링크 내용도 함께 참고 부탁 드리겠습니다. 항상 클래스101과 함께 즐거운 취미 생활 보내시기를 바라며 추가 문의사항이 있으실 경우 아래 안내드리는 고객센터로 방문해주시면 확인 후 최선을 다해 도움 드리겠습니다. 감사합니다.🙇♂️ 클래스101 고객센터 : https://101.gg/chatMy life growth resource
I love this app that allows me to continue learning wherever I am. Class101 has been one of my growth resources where I’ve been able to learn something I wanted everyday, such as digital drawing, fitness, music, language, baking… you name it. I’m fully enjoying the consistent UX that I’m used to in its web. Thank you for your service, Class101!!Show lessTrav-1979
Developer Response
Hi Trav, Thank you for taking courses with CLASS101. It's great to hear that you are enjoying our content! :) As you may know, we are updating new classes on a regular basis, so please check out them as well.Videos
I can’t play any of my videos in the app. I can go to the video tab and I can also read the comments but I can’t actually watch the videoForestShano
Developer Response
Hi ForestShano, Thanks for using CLASS101 and sorry about the inconvenience you experienced. It seems like the issue was a temporary system error (which we hope is already resolved), but if not, please reach out to our global support team at (101global@101.inc) so that we can learn more about your error and get it fixed. Once again, we're really sorry to have you experience this issue. Hope to hear back from you soon! Thank you :)Can’t play videos on ipad
Suddenly it doesn't work! So annoyingHeskapica
Can’t play videos
The videos don’t work. It’s all in Korean, so you have to play around a lot to even get to the actual class page.niknik.6.rev
Missing translations
I hope the app implements more languages to be more user-friendly to international consumers. i don’t understand korean :(MissVivi87
Developer Response
Hi MissVivi87, Thanks for using CLASS101 and sorry for your inconvenience. Thanks to our engineers, now CLASS101 app is fully provided in English, for both app features and class subtitles. Hope this helps make your learning journey more enjoyable one! Our team is doing our best to create a more user-friendly environment for all of classmates around the world. It might take some time but please be advised our team is working on it! Thank you again for your valuable comment. Stay tuned for our future improvements :)
