Disgruntled hosts taking it out on guests
After a lot of thought, and consideration, I’ve decided against being part of harvest host, because of a group on Facebook where it seems like a lot of hosts are not happy with the terms set forward by harvest host, and they take it out on the customers.
If customers “only” spend the minimum amount required to be part of the program, they get side eyed, chastised, and they get called out in that group that is supposed to be about ‘experiences’. I understand the hosts are having an experience as well, but I think it’s SUPER tacky, and horrible business practice to come at the customer, and create a culture of ‘bullying the customers’ like has developed in that group. It’s counter productive at minimum, and harvest host should not allow them to do this, it hurts them, but mostly it hurts harvest host.
When everyone is telling you “don’t join” in response to legitimate concerns that many others have as well, you will undoubtably lose business unnecessarily.
If customers “only” spend the minimum amount required to be part of the program, they get side eyed, chastised, and they get called out in that group that is supposed to be about ‘experiences’. I understand the hosts are having an experience as well, but I think it’s SUPER tacky, and horrible business practice to come at the customer, and create a culture of ‘bullying the customers’ like has developed in that group. It’s counter productive at minimum, and harvest host should not allow them to do this, it hurts them, but mostly it hurts harvest host.
When everyone is telling you “don’t join” in response to legitimate concerns that many others have as well, you will undoubtably lose business unnecessarily.
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Response from developer
Hi ubtctc - Thank you for taking the time to write this review. We would very much like the opportunity to address your concerns. Please contact us at mobileapp@harvesthosts.com with these details.
