liv.rent User Reviews

Liv Strategies Inc

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Serious security concerns

I started receiving a bunch of scam calls and emails right after I registered. I’m seriously concerned about the app’s security. I have deleted my account.

dev_kenta

3 years ago

Terrible Response rate

Have not heard back from numerous Landlords for weeks!

Tristan from Toronto

3 years ago

Response from developer

Hi Tristan, thanks for your message. If you are finding that landlords aren't returning your inquiries, we'd suggest making sure your profile is 100% complete with a photo. In tight markets right now, landlords are receiving dozens of applications and hundreds of inquiries for units. We have lots of resources and assets available for renters to help them stand out from the crowd on our blog, try checking out this post: I hope that helps and best of luck on your rental search, you can reach our team at info@liv.rent for help directly as well.

App sucks

Doesn’t work correctly at all missing stuff and really buggy id steer clear

Jjcoook

4 years ago

Needs to improve cyber security !!!!!

I get 10-15 scam calls everyday after registering account and posting ad on liv rent, which has never happened before and the problem remains even after deleting the account. I’m pretty sure there were some info leaks going on in the system. I have to say the concept of the app is great, it’s convenient for both landlords and tenants, however please improve the privacy and security protections in terms of personal infos...

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mandy2336

4 years ago

Mobile app is good but web is terrible.

I have to switch to phone app because there’s a lot of problem with the website. I wish they could fix the website :/

iwuuuwuuu

4 years ago

Response from developer

Hello, Thanks for your review & we're sorry you had some troubles with our site. If you would like to pass on specific feature requests or feedback, please let us know at info@liv.rent. We're also launching a new version of the site shortly and we hope that you enjoy it. 🙂

Super easy

Very easy to use - I found my tenant outside the app but I still use this app to construct and sign the contract. They make it easy to piece the contract that you want.

LiuJaky

5 years ago

Useless & Share the same concern with others !

Please discard all my personal information provided on your platform.

Bob_the_biulder

5 years ago

Response from developer

Hi Bob, We're sorry to see we weren't able to provide a positive experience for you. We're always looking for ways to improve our platform and appreciate your feedback. All accounts can be deleted through the account settings option in our platform. Once the account is deleted, all of your information will be securely erased. If you have any concerns, questions, or additional feedback for our team, please feel free to contact us at info@liv.rent. Sincerely, The liv.rent Team

Nice App, multi language is useful

It has two language options, even the chat box ! Rent out the unit in one week! Love it!

Haini Xiao

5 years ago

Ridiculous

I just wanted to contact a landlord and asking about the property, it won’t allow me to do this unless I upload an ID, my tax file and job letter. I feel very uncomfortable to leave so much personal info at a wired app just in order to talk with a landlord.

水晶蜻蜓900

5 years ago

Response from developer

Hi there! In order to chat with landlords on our platform, you only need to verify your profile with a government issued ID, which we match to your profile name to. This is to enforce the safety and security of our trusted rental community. All pictures of IDs are securely erased from our system after verification. We only require additional information from you when you are ready to submit a full Tenancy Application to a listing. Please contact us if you have any more questions at info@liv.rent, we are happy to help! Cheers, liv.rent Team

REMOVE MY INFORMATION

Please remove me from your listings as a renter, thank you

Kit-Kat_Kaitlynne101

6 years ago

Response from developer

Hello Kaitlynne, We're sorry we weren't able to help you with finding your next home. We're always looking for ways to improve our platform and appreciate your feedback. We'd be happy to assist you with your account - please contact us at info@liv.rent so our team can look into your account status. Sincerely, The liv.rent Rent