Leave a Review Wynn Slots
Don’t expect too much.
I have been playing this game for years and have mixed feelings about my experience. On one hand, the free rooms are quite nice and provide a pleasant environment when in Vegas. However, when it comes to the actual gameplay, things take a disappointing turn. To truly enjoy the game and earn bigger rewards, you find yourself needing to spend a significant amount of money. The mechanics are frustrating, especially since you rarely get chests from spins or the dragon orbs or whatever it is you need to win the mini games, which adds to the overall feeling of being shortchanged. The battles can be fun, but it’s disheartening when computer opponents suddenly pull off massive wins, knocking you out repeatedly, typically by n their last spin or two and they do it over and over back to back. The odds seem heavily stacked against players, making victories feel more like a rarity than a reward for effort. I used to love this game and have invested a considerable amount of money, leading me to feel as if I might as well have paid for the so-called "free rooms." Ultimately, the constant losing has made it far less enjoyable. It’s a shame, as the potential for fun is there, but the overall execution leaves much to be desired.Show lessCowabungaPanda
Developer Response
Dear Player, please accept our utmost apologies. We certainly can understand your frustration regarding our application. We have relayed your concern to the designated team and request that you please email us at help@wynnslot.com so we can assist you properly.Gives Wynn a bad taste in your mouth
If you’ve never heard of “boiling the frog”, Google the meaning. Once you know that meaning, you know everything you need to about this App and their developers. What started out as a great App with great rewards for their loyal players has constantly evolved into a moving field goal for both wins and for rewards. And that is even if you’ve spent money in the App. You pay REAL money to achieve certain levels and then they change what those levels get you AFTER you’ve paid that money. Refunds? Dream on. “Understanding”? Zero. You’re better off booking nights at Fontainbleau with their free rewards program than spending real cash (not to mention YOUR TIME playing) in the scam this has turned into; you’ll get better deals booking FB straight up than you ever will with this App “rewards” and FB is brand new with more to offer. This App has turned into a BAD look for Wynn. Shameful. And Wynn Slots App Developers, like Kendrick Lamar says, “Miss me with the bull….youknowwhat” and spare me the “Dear Player” reply garbage….Show lessPhiljuly
Developer Response
Dear Player, we sincerely apologize for any inconvenience caused by recent adjustments. Your feedback is incredibly valuable to us, and we assure you it will be promptly conveyed to the relevant team for thorough consideration. Rest assured, we are constantly striving to enhance the overall gaming experience and deeply appreciate your input. Our primary goal remains to provide a fair and enjoyable gaming environment for all our players. Your understanding and patience are greatly appreciated as we work towards achieving this goal. Should you have any further concerns or queries, please don't hesitate to reach out to us at help@wynnslot.com. We're here to assist you every step of the way.Rewards are a Joke
I used to play all the time and have spent a good amount of money on the App. I did so because the idea of obtaining free rooms and/or a free buffet made it worthwhile in my mind. Those days are now done in my opinion. Some rooms now cost over 20,000 gems per night, so at most that would be one free night. And “free” itself is a relative term in this context because I would need to spend around $200 to level up to the point where I could even take advantage. Moreover, when the pandemic hit, the offer to use points on the Wynn Buffet were taken away. Made sense at the time, but I believe that The Wynn saw this as an opportunity to remove this perk forever, as it has not returned even though the buffet reopened a while ago.
Instead of using this App to make a few bucks and get people to come to the Wynn where they would spend a lot more, the company is now using it to simply make money and nothing else. Seems extremely shortsighted to me.
I used to be on the App every day, but now I barely touch it. More importantly, my wife and I always stopped at the Wynn while in Vegas, but on our last trip we refused to do so out of principle. That will continue.Show lessScg41523
Developer Response
Dear Player, we are incredibly sorry for your disappointment. We strive to create a rewarding VIP program for all players. We understand your concern regarding the Buffet and conveying your message to the designated team. We appreciate your feedback and would love to assist you with your observations. Please email us at help@wynnslot.com so we can assist you accordingly.