App will not apply firmware update
Cant start using it until it is applied
Firmware blocked
Brand new device won’t work because it needs a firmware update which won’t install. Just a useless lump of plastic do not buy.
Requires firmware update. Will not update.
Upon starting the app, it needs to apply a firmware update. Neither my iPad or iPhone can do this - it connects to the Memory Mic WiFi and gets stuck.
Will not download firmware
The app will not update the mic and it can‘t be used without it. Is there a different way to download the firmware unto the device?
Updated Review: It works again!
To my surprise, the memory mic works again. Both on iPad and iPhone.
I have iOS16 / iPadOS16 on both.
This unit and app are an excellent argument why you shouldn’t buy hardware that’s dependent on an app. As I type this, the memory mic is still trying to sync to the video. As another reviewer mentioned, it just hangs on a screen after it’s connected. But it doesn’t go further. Thing is, it used to but some where some changes to either iOS or the Sennheiser app has made my Memory Mic basically useless. Do things the old fashioned way. Just sync audio to video manually. Trust me.
I have iOS16 / iPadOS16 on both.
This unit and app are an excellent argument why you shouldn’t buy hardware that’s dependent on an app. As I type this, the memory mic is still trying to sync to the video. As another reviewer mentioned, it just hangs on a screen after it’s connected. But it doesn’t go further. Thing is, it used to but some where some changes to either iOS or the Sennheiser app has made my Memory Mic basically useless. Do things the old fashioned way. Just sync audio to video manually. Trust me.
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Firmware doesn’t update so cannot be used…
New device needs firmware update but gets stuck on update page making the mic useless…
Use to work great!
It use to work perfect a year ago, somehow either through updates or iOS compatibility, I can no longer pair the memory mic to my iPhone and sync sessions. When I finish a recording, the phone connects to the WLAN hotspot, and appears to be working but it still asks to connect to the WLAN. Can’t sync sessions, can’t transfer audio. It’s worthless at this point. $200 waste.
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Do not recommend!
Very bad app and product. Connection is horrible, syncing issues all the time.
This is not Sennheiser quality!
I got my memory mic two years ago. It has never been a very “usable” product… I always struggle with the syncing process.
After one year the unit stopped working. Sennheiser sent me a new one.
Same problems occurred with the new unit.
Now, for example, I need to use three recordings I just made: An impossible thing to do: when syncing, the app asks the phone to connect to the memorymic wifi, which I did, and the app stays there… like waiting for something to happen… and nothing happen…
What do I do now? How can I retrieve my recordings?
After one year the unit stopped working. Sennheiser sent me a new one.
Same problems occurred with the new unit.
Now, for example, I need to use three recordings I just made: An impossible thing to do: when syncing, the app asks the phone to connect to the memorymic wifi, which I did, and the app stays there… like waiting for something to happen… and nothing happen…
What do I do now? How can I retrieve my recordings?
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Was great until iOS 14
With the new iOS it records, but crashes when you try to play files back. The mics are worthless without a functioning app.
