Poor Application
Response from developer
Hi UPS Store 7725, We received your bug report. The issue you are describing is related to an iOS 17 update where the app crashes in a specific set of circumstance. The issue has been promptly addressed in our recent update to update v1.13.0. Please download and install the latest version Nuvico Xcel Mobile 1.13.0 and confirm it resolves your issue. For the quality issue you are having this doesn’t sound like something related to the app. This may be related to the specific cameras and camera settings, or something else within your installation. If you need further assistance you can contact our technical support team by visiting nuvico.com. We stand behind the quality of our products, so don’t hesitate to reach out if you have any questions.