Leave a Review Alif Mobi
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best oneJohnz778
Awful customer service! Just awful.
My experience with Alif Bank has been incredibly frustrating. I’m currently in the USA and have been unable to access my account. Every time I try, I’m met with an error message saying my phone has been locked due to multiple account access attempts—something I haven’t done. I reached out to their support on Telegram, but after a week, I still hadn’t received a response. I even made an international call to their support line, but again, no answer. I had friends in Tajikistan try to contact them on my behalf, and they were told I’d receive a response on Telegram. Another week passed, and still nothing. The lack of communication, respect, and professionalism from Alif Bank is astonishing. This level of customer service is unacceptable. What is going on, and why is it so difficult to get a simple issue resolved? It’s incredibly disappointing and frustrating to be treated this way by a bank. Tell to your owner to create a better bank in Tajikistan, then finish his works in London, at least you won’t treat British customers with such stupidity.
Customer service 0.Show lessSHOKIIR
Developer Response
Assalomu alaykum! We sincerely apologize for the difficulties you've encountered. This is certainly not the level of service we aim to provide. To address your issue promptly, please contact our support team through the Telegram bot http://t.me/alifsbot 🙏. We will prioritize resolving your issue as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience 💚Awful customer service! Just awful.
My experience with Alif Bank has been incredibly frustrating. I’m currently in the USA and have been unable to access my account. Every time I try, I’m met with an error message saying my phone has been locked due to multiple account access attempts—something I haven’t done.
I reached out to their support on Telegram, but after a week, I still hadn’t received a response. I even made an international call to their support line, but again, no answer. I had friends in Tajikistan try to contact them on my behalf, and they were told I’d receive a response on Telegram. Another week passed, and still nothing.
The lack of communication, respect, and professionalism from Alif Bank is astonishing. This level of customer service is unacceptable. What is going on, and why is it so difficult to get a simple issue resolved? It’s incredibly disappointing and frustrating to be treated this way by a bank.
Tell to your owner to create a better bank in Tajikistan, then finish his works in London, at least you won’t treat British customers with such stupidity.Show lessDeveloper Response
Assalomu alaykum! We sincerely apologize for the difficulties you've encountered. This is certainly not the level of service we aim to provide. To address your issue promptly, please contact our support team through the Telegram bot http://t.me/alifsbot 🙏. We will prioritize resolving your issue as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience 💚