BESCOM with an intention to successfully establish a relationship with consumers has created a Virtual Relationship Manager in the form of Mobile App. The Mobile App – BESCOM Mithra offers following features for both consumers as well as its employees.
Consumers faced:
> Generic information about BESCOM (Tariff, Policies, schemes, offices etc..)
> Information on scheduled and unscheduled power outages
> Registration to 1 or More accounts/installations
> Consumption, Billing and Payment history
> Online payment
> Complaint registration, status tracking, GPS based tracking of restoration team and Rating.
> Participate in surveys and get personalized recommendations.
> Consumer specific services (Integration of Analytics)
> Display BESCOM Facebook and Twitter page
Employee faced:
> Display RR no. wise list of payment dues.
> Complaints status tracking, GPS based tracking of restoration team, updating and closure
> Scheduled and un-scheduled power outage information
For any app related queries, write to us bescommobileapp@gmail.com or call us on 1912.
Change the spellings for the below: Its BENGALURU not BANGALURU Its PAYMENT not PAYMINT Its RECEIVED not RECIEVED Its SIGN UP not SIGNUP (two separate words)
OTP Never Comes to the registered mobile number even after resending thrice.
