Making life easier in a complex environment for a grandparent
The new Bound app has a cleaner look and, for a grandparent with multiple teams to follow, makes following our grandchildren’s activities easier. The first impression was selecting our teams and that was much more effective. But, the most important improvement for us was purchasing tickets. Having grands in multiple sports in multiple conferences was a nightmare. But, the first week of purchasing tickets, the improvement was very clear; simple and easy to use. I wish Universities would use Bound Sports for their ticket system. The systems they use are confusing and difficult to navigate and it seems ease for the user is not a consideration. I know their bar is very low but, this new app raises the bar. Universities would benefit from using Bound tickets. Thank you.
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Response from developer
Thank you so much for your thoughtful feedback! We’re delighted to hear that the new Bound app is making it easier for you to follow your grandchildren’s activities and simplifying the process of purchasing tickets. Knowing it’s helping families like yours navigate multiple sports and conferences is incredibly rewarding for our team. Your kind words about Bound raising the bar mean a lot! We’re committed to continually improving the app and creating a user experience that works for everyone. Thank you for taking the time to share your experience—we truly appreciate it!
