UNO!™ User Reviews

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Was not fair at all

I know this game is about competing but some people spend actual money on this game (I haven’t spent money on this game before) but if someone actually did spend money on it, it would be like giving real valuable money to random strangers. Sometimes if you actually think about it when you pay for it you feel so excited about getting coins but after just one game, Boom! they win and they get all your coins, I thought they would only be taking 500 or 400 but guess what, they took all of my coins! I won my coins from a card stacking comp but even if I was getting all of someone else’s coins, I wouldn’t want it because even though I won, you should just like get a badge or something. So if a team looses, just make then loose like 200 coins or like 400 coins but please and please don’t make them loose like 900,950 or even over 1000! and the final reason is because if your company or whatever is getting paid from us, it should be worth it ,but if it isn’t worth it, that game should not be played on mobile or online. I I really hope you can make an update on this. I have no hate on the real card game but online to me , it’s rigged and not fair. (This was written by a 9 year-old)
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Thank you for a fun game. Please add options for pop ups.

I love the uno game. However I paid for add free and I continually get pop ups. I know they are for promotional reasons within the uno game. It would be a much better experience to have to option of saying no once per log in. The continuous pop ups are very frustrating. I feel like the adds are still there just changed from long videos of other apps to annoying pop up premonitions get more coins for watching this video. No I don’t want to watch the video that’s why I paid for add free. It takes a few seconds for the x to close it. I get very frustrated with this. However the game is very fun to play and I’m enjoying playing uno. Thank you for a fun game.
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Response from developer

Thank you very much for this suggestion! We are always looking for new ways to add to the player experience, so we will be glad to send this idea to the development team. If there is anything else you wish to share, please don't hesitate to let us know.

Fun But Some Advice

This is a fun app if you like uno! Plenty of modes to play. Dont need to pay for coins all the time they give a decent amount of free coins to keep you playing for a bit.
Word of advice though the season pass isn’t really worth it considering the limited time between seasons and the only way to get all the rewards in that time is play the game constantly or pay real money to get there. I play uno a LOT and have never finished a season pass. Also you get VIP levels and perks by making purchases. As you start to level it takes more money to get to the next one. The perks aren’t really worth it after level 4 so don’t spend your money all at once to get to those levels. Also keep in mind this is uno and you win based on the hand you’re dealt so you might have a few good streaks and a few bad ones. The big coin rewards are in the uno wild and the x20 plus but they also have major loses so if you play them make sure you have a lot of coins going into it otherwise you’re going to lose it all. Start small and work your way up. You can get shields once in a while by watching ads. I would recommend only going into the bigger games when you have the shield so you don’t lose all your coins if you lose. Speaking of ads it’s definitely worth paying to remove them otherwise they will play a LOT. Hope this review helps!
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Response from developer

Thank you sincerely for sharing your supportive review and thoughts with us! We're thankful and glad to hear you're having a great time with the game and this motivates us to only work harder and provide you with more enjoyable and memorable content in the future! Thank you!

Unfair but OK I guess.

I have a gambling addiction to this app. I wake up in the morning and the first thing I do is claim my free coins for the day. I graft day in day out to earn my winnings and don’t get me wrong the game is good but WHY is the coin loss SO mean?! I enter a 200 coin game on 1078 coins, I lose double but there’s no way I should be back down to zero coins!
I spent £1.99 ONE time on 5000 coins and now I realise the reason why I’m being rinsed more than my partner is because you want me to pay again for more coins which i will never ever ever do again.
Oh and also- sort ‘card adventure’ out - you purposely put the bomb under the card I choose when I’m 1 or 2 jumps away from winning a free 5000 coins. I think I’ve won this game ONCE. It’s corrupt. It’s silly. It’s unfair.

Oh and one more thing- once in a blue moon- UNO is generous with a sympathetic bonus 300 after you’ve lost a game. Tell me why my boyfriends sympathetic bonus is 950!!! Talk about gender pay gap. Shameful.
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Response from developer

Hello! Win amounts are based on the amount of points your opponent has at the end of the game. Cards like the Wild/Draw +4 cards are 50 pts and provide great rewards! To help you further, we recommend trying to stack many cards on your opponent before you hit UNO! and discard all. That way you can earn more points and coins! We hope this helps!

The game is buggy and needs to be fixed

I was scrolling through the App Store for something to play with my family overseas. I was having a difficult time trying to find a game which was online and family friendly, I saw the App UNO and I thought it was perfect. I downloaded it quickly and sent friend invites to my family so we could play. I did the tutorial and all was good, except for when I finished. It then started to reload more frequently. I found this odd since none of my other games were having a problem with the wifi. I decided to close the app and start it again, but it still kept loading. It was odd since I could press buttons but the loading sign was still there. I decided to ignore it and just play a classic game and then it said “reconnecting.” It brought me to the loading screen and took a whole minute to load the match, by the time I was in the game it was practically over. This would have been just a small inconvenience if the game started working after, but it kept repeating over and over. I was growing frustrated because I couldn’t play anything without it loading. Then when it finally works, I either joined the match towards the end or it already had ended. It’s possibly because I live in a small country/island, but still— I have wifi and all of my other games work just fine. It’s literally only UNO that seems to have a problem. It’s extremely buggy and I need this to be fixed so I can play with my friends and family
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Response from developer

That sounds quite frustrating and we apologize that you experienced this. We'd like to make things right and we ask that you reach out to us from the game(in the Settings menu) to help you with this further. Thank you again.

Problem reported receive an automated response.

This game bombards you with ads. You can get rid of the ads they say if you spend money. You pay and get a VIP designation. But wait the only some ads will disappear. You continue to play any way and pay even more money to make the ads go away, but they don’t. They show up to extend play, to get an extra try for the side games. No one is making you click that just watch an ad for… You are now a VIP 2 and a sucker. Then you are watching a minute long ad that you can’t exit advertising an AI generated celebrity telling you that they want to give you a piece very expensive cookware all you have to do is pay shipping of $9 and they will send you a piece of this very expensive and very heavy cookware out of the goodness of their heart. Sounded fishy to me. So I did a “is this ad for real” search. Seems these ads have been reported as AI generated fakes. Being a conscientious gamer you send a message to the game powers that be to ask who is responsible for vetting the ads they run and were they aware of this being an issue. I was assured that all ads go through a committee that happened to approve this fake offer featuring faked celebrities. I’m asked to provide a screen shot of the ad and why it’s offensive. WTH! I thought I explained myself in detail in my original message. Finally, I get an *this is an automated response. You have not sent us a screen shot…do you have anything further to say…
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Response from developer

Hello! Thanks for commenting! In-game purchases do help, but still, everything is accessible and available for free. To keep a balance between F2P and paid content, we offer cool rewards for Events, Tasks, Tournaments, and more! We appreciate your feedback regardless and will do our best to take it into consideration!

Pay to win

Absolutely an appalling game you win once and u lose the next 10 like how is that possible I’ve been grinding and grinding and every single time the other team gets a good three 4+ each like how stupid is that I cannot get more then 1k coins and you know what the most funniest thing is you get spammed with ads and after ads like how stupid is that ain’t no way I lose a game they make me watch a video I’ve been spammed with ads and I’ve been spammed with some trashy cards who ever made this needs to sort out their own life needs to sort out this game and needs to sort out his future I wish nothing but the worst for you. You have made my whole time bad. Like ain’t no way you have fun in this game. Either you get stupid teammates or stupid cards this game makes you feel stressed out and takes out ur willpower to live. The worst game on earth and I leave it a one review. Just make sure when u play this game be mentally strong and be mentally stable because this game takes everything out
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Response from developer

Hello! We understand the frustrations from losing often. We can relate and we're sorry to hear this happened. It is never by design or intention and we value such feedback as it helps us understand player frustrations better. Due to the card shuffling, results can be unpredictable however, we also hope to better improve on your frustrations in the future.

5 prblems 🫠

So like yeah love this and like so basically first of all,(1) if I want to leave the game then I can’t my character stays there and makes my friend lose. (2) I was drinking tea while playing the game and it was my turn, so then I drink my coffee sip, I took too long 😭😭😂 and then IT MADE ME DRAW A CARD😡😡 like I was so close to winning and then I got a card of a different color when I was abt to win with THAT color😤 like bro I was so mad (and the other team won😓) (3) so it’s rlly laggy in different ways so I was playing with my lil sis and lil brother and then its was my turn but it wouldn’t let me put a card down and same for my other friend’s, so I had to refresh but I was still in the game and it wouldn’t let me put a card down 😡. (4) so I would lose in a game and I lost coins witch was not fair bc I didn’t wanna lose coin like at least give then like 20 coins to whoever lost bc they tried to win but didn’t and then if they lose then it is not fair! And then you have to give the winner your coins??? And you have TO PAY 💰 COINS for playing a round 😤😤. (5) So I wanted to change my name, and it wouldn’t let me idk if it’s a lag or not but it wouldn’t let me and now I’m stuck with “Catalyn” and I can’t change my avatar and I have a boy avatar by accident when I’m A GURL! Yeah that is it! I don’t mean any hate🤗 and I hope who can fix beacause I’m desperate!
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Response from developer

We're sorry to hear about that. Could you please share your report with our support team(via Settings menu)? We want to make sure your issues are properly addressed and we hope to hear from you soon to help out with this. 

5 prblems 🫠

So like yeah love this and like so basically first of all,(1) if I want to leave the game then I can’t my character stays there and makes my friend lose. (2) I was drinking tea while playing the game and it was my turn, so then I drink my coffee sip, I took too long 😭😭😂 and then IT MADE ME DRAW A CARD😡😡 like I was so close to winning and then I got a card of a different color when I was abt to win with THAT color😤 like bro I was so mad (and the other team won😓) (3) so it’s rlly laggy in different ways so I was playing with my lil sis and lil brother and then its was my turn but it wouldn’t let me put a card down and same for my other friend’s, so I had to refresh but I was still in the game and it wouldn’t let me put a card down 😡. (4) so I would lose in a game and I lost coins witch was not fair bc I didn’t wanna lose coin like at least give then like 20 coins to whoever lost bc they tried to win but didn’t and then if they lose then it is not fair! And then you have to give the winner your coins??? And you have TO PAY 💰 COINS for playing a round 😤😤. (5) So I wanted to change my name, and it wouldn’t let me idk if it’s a lag or not but it wouldn’t let me and now I’m stuck with “Catalyn” and I can’t change my avatar and I have a boy avatar by accident when I’m A GURL! Yeah that is it! I don’t mean any hate🤗 and I hope who can fix beacause I’m desperate!
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Response from developer

We're sorry to hear about that. Could you please share your report with our support team(via Settings menu)? We want to make sure your issues are properly addressed and we hope to hear from you soon to help out with this. 

No one plays anymore

I have 1.5 million coins in UNO having played for a number of years. This game was really good but now it has been abandoned by lots of people who used to play every day. The reason is that the game forces you to play higher and higher multipliers to force you to lose coins so you might pay to play. They also restrict special events only to the higher multiples. And the pop ups are fast and furious, you have to clear them at least 5 times as you start play which is tedious. I paid to clear adverts yet you are bombarded with adverts for their own games which don’t seem to count as adverts. And the card back collections are simply mental. You get asked to pay stupid amounts of money and I mean ridiculous amounts to buy a card back only you can see. There is no way to play for the card backs they will only be gotten if you pay. This is disingenuous and disrespectful to the players. In the past there was a swap shop but not anymore. I am close to quitting having seen an exodus of players. Stop being greedy UNO developers and give us a better game.
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Response from developer

Our team values your insight on events, lose often, ads, and pay-to-play/win. We never designed such features to frustrate you and we apologize that it affected your satisfaction with the game. We do our best to consider each and every feedback received within realistic means and we’ll do our best to consider yours further in the future. If you have any further concerns to share with us, you can do by reaching us within the Help Center found in the Settings menu of your game.

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