Communicator GO 5

We've added a new option to our settings called "Optimise SIP for mobile data". You can find it by going into More -> Settings and then General. This option might improve incoming calls when your device is using mobile data.

- Added push support for VoIP notifications introduced in iOS 13. - Fixed a bug where transfer will prepend "1" to the transfer number. - Fixed a bug where app won't unregister from SIP server after call ends in the background.

Implemented new user picker (UI and UX) Improved network switching when there are active calls Added notifications for missed calls Added support for branding per tenant if tenant code is available Callback switch in settings glitches use sip over mobile network switch Update call screen UI when call is transferred to another extension/number (applies to CallKit) Display error message when destination is not recognised in conference call when adding participant Added "Invite" and "Transfer" buttons to Conference call view. When on Directory screen clicking Directory again should scroll to top Improved waiting for callback screen Disable call options until call is connected Propagate changed caller ID to Recent calls view iPhone SE fit about screen Renamed voicemail section to "Archive" instead of "Old" as tab title name Renamed "Attended" to "Supervised" in Transfer View When changing avatar smaller image cropping causes bad avatar rendering Bug fix: Replace CallerID for DIDs Bug fix: When push notifications are turned off in settings the push still awakes the app Bug fix: "Call" button not displayed for first app call when user dismisses call view Bug fix: Initial avatar download in Directory causes displaying same image for multiple extensions Bug fix: Unable to call extension SIM number with Communicator or to send email in Directory Bug fix: Optimise device contact phone number checking when starting call Bug fix: Using *65 Enhanced service doesn't work Bug fix: Notification button badge icon misaligned when changing views Bug fix: Multiple departments per extension not displayed properly Bug fix: Call is muted after hanging up the previous call while it was muted Bug fix: Audio stutter when using bluetooth devices in conference bridge

Implemented new user picker (UI and UX) Improved network switching when there are active calls Added notifications for missed calls Added support for branding per tenant if tenant code is available Callback switch in settings glitches use sip over mobile network switch Update call screen UI when call is transferred to another extension/number (applies to CallKit) Display error message when destination is not recognised in conference call when adding participant Added "Invite" and "Transfer" buttons to Conference call view. When on Directory screen clicking Directory again should scroll to top Improved waiting for callback screen Disable call options until call is connected Propagate changed caller ID to Recent calls view iPhone SE fit about screen Renamed voicemail section to "Archive" instead of "Old" as tab title name Renamed "Attended" to "Supervised" in Transfer View When changing avatar smaller image cropping causes bad avatar rendering Bug fix: Replace CallerID for DIDs Bug fix: When push notifications are turned off in settings the push still awakes the app Bug fix: "Call" button not displayed for first app call when user dismisses call view Bug fix: Initial avatar download in Directory causes displaying same image for multiple extensions Bug fix: Unable to call extension SIM number with Communicator or to send email in Directory Bug fix: Optimise device contact phone number checking when starting call Bug fix: Using *65 Enhanced service doesn't work Bug fix: Notification button badge icon misaligned when changing views Bug fix: Multiple departments per extension not displayed properly Bug fix: Call is muted after hanging up the previous call while it was muted Bug fix: Audio stutter when using bluetooth devices in conference bridge

New features • Call monitor • Editable dial number • Italian translation • Optimization for large contacts directories Bug fixes • Call drops on network change fixed. • Activity indicator is now hidden when a connection with pwproxy succeeds or fails. • Application will not crash when a user tries to access Voicemail. • Attended transfer audio call will not lose audio anymore. • Call Forwarding service was duplicating numbers when using the ON/OFF toggle. • Changed behavior where all screens stay opened when a user enters the application after the hangup on the CallKit screen. • Conferences now display the correct participants' CallerID. • iPhone 10 4G audio issue was occurring occasionally. • Missed call badge notification is now located in the right top corner of the gloCOM GO iOS. • Push notification was failing to wake up the application due to the Apple certificate issue. • Replace CallerID is shown now - what is visible on the desk phone will be shown on the mobile app as well. • System will not close the app due to high ram usage. • Users were unable to place a call to external numbers from their phone directories. • "Call" button not displayed for first app call when user dismisses call view fixed. • Unable to call extension SIM number with gloCOM or to send email in directory view fixed. • Various bugs fixed when joining/entering conferences on the iOS application.