WhyQ Shiok Hawker Delivery User Reviews

Top reviews

Worth it

Highly user friendly application with lots of interesting features , makes daily life easier and saves time.

Response from developer

It feels great to see that you feel very positive about our service. We hope to serve you better further. Keep ordering from WhyQ.

Copy/Paste

As soon as I opened the app I received an alert that it pasted what was I had copied earlier. There is no reason that this app needs to know what I have copied.

Response from developer

We deeply regret this unpleasant experience. Kindly share your concern along with the order details at contactus@whyq.sg so that we may look into this and take necessary action to avoid such instances in the future.

Just donโ€™t expect to get your food on time

I keep giving whyQ a chance because I want to support the hawkers, and also give a local startup a chance. But the frequency and extent of their delivery delays substantially exceed the other apps; today, it will be 1 hour late, esp with the rider going from Golden Mile to Braddell before coming to my place around Kallang. Ridiculous routing and super frustrating experience.
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Response from developer

We are very disappointed to know that you faced this issue while ordering with us. We request you to please let us know more about your issue by dropping an email at contactus@whyq.sg along with the order details so that we can look into this and assist you further.

Stop nagging me to give you a review

Came to give a one star review because you keep asking me to rate you when I open the app.

Response from developer

We deeply regret this unpleasant experience. Kindly share your concern along with the order details at contactus@whyq.sg so that we may look into this and take necessary action to avoid such instances in the future.

Too much markup on the food prices

I compared the prices on food items on various apps and noticed that the price on WhyQ is a lot higher than other platforms. I canโ€™t justify the higher price considering that I have to pick up the order at a collection point.

Response from developer

We request you to please let us know more about your issue by dropping an email at contactus@whyq.sg along with the order details so that we can look into this and assist you further.

Always late.

Compared to other food delivery apps, this one has the worst record on timeliness. Customer service is pretty useless as well.
Deleting the app asap.

Response from developer

We deeply regret this unpleasant experience. Kindly share your concern along with the order details at contactus@whyq.sg so that we may look into this and take necessary action to avoid such instances in the future.

Great Hawker food delivery service!

I found WhyQ application during my ten day business trip and it literally saved me life! I did not feel comfortable to go to restaurants on my own in late night hours, and I decided to give a try to this service. I liked it a lot!
Why?
First, itโ€™s a very simple and user friendly application with no a little bug or desired enhancement; and I always pay attention to such things because of my professional 15+ QA experience :-)
Second, itโ€™s a great and fast service, with a variety of hawker food and drinks. Iโ€™m very picky person when it comes to food, but I had a hard time to make a selection among so many dish choises!
Third, they always delivered my food on time, you order, take a shower or have a drink and the food will be in your room!
And last but not least, you can get a very good discount when you are using DBS card.
I highly recommend to download the app and start enjoying the food!
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Response from developer

Thank you so much for this lovely feedback! We really appreciate that.

App keeps crashing, unreliable delivery

App keeps crashing while ordering food. Finally logged on via laptop and lunch to be delivered 11.30am-12pm. They called at 11.30am to cancel the order because of โ€œtechnical issueโ€ ๐Ÿ‘Ž

Response from developer

Hello, we are really sorry for the inconvenience caused. Please drop us an email on our email address: contactus@whyq.sg with the screenshots attached to it so that we can do the needful.

Very happy

Best approach by creating this application for local hakwer food. It will make happy mood for all the foodie people. The hungry people will be most happiest ones after seeing such application.

Loving this app

One of the best food apps...!!!

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