ZenMaid User Reviews

Top reviews

Amazing!

Can’t believe the rating is low for this app, I’ve been using for at least 5 years now. My cleaning business would not be where it is without it. Don’t let the low scoring put you off from downloading.

The app is fantastic and the customer support is 5 star amazing!

Clunky

Feels like a app made for a school project. Not sure why anyone would use this app over Jobber.

Buggy

Team doesn’t even help when is needed you have to wait until they want to answer and they charge extra now

Response from developer

Hi Buggy, We wanted to follow up with you on this. I suspect you are no longer a user but wanted to invite you to experience the great new developments ZenMaid has made since you last left this review. We will also soon be offering "priority support" which will also help on response times. Thank you for giving ZenMaid a try!

It’s, okay… but far from being what could be

The app works, they delivery exactly what they propose to delivery with the app… but it’s so so far away from the web version that you can call them “ complement”, like a side on your dinner.

Also, every time that you log in or open the app you have to define your preferences about with map you want… that’s just, ridiculous. If you have a profile, your preferences should be there
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Response from developer

Hi Luca, thank you again for your reply and feedback as we continue to work on improvements to continue bringing you an amazing product and experience.

Sketchy

I’ve been charged $67.00 without agreeing to the pro version and the app continually shuts down when trying to access any of the profile information or make changes. Beware!

Bad communication

It takes up to 3 days to get an answer back that’s the worst part, glitching, cleaners can’t log in some times during the working hours or they can’t even see the addresses, now they charging for automatic messages, so you know.

Stole me

Stole from my account 49 dólares I never use Descontou do meu cartão 49’por mês Nunca usei Isso

As a cleaner ..

So I do like how the app works. Just having a few issues.
1) I couldn’t get my app to work so I had to delete the app completely.
2) tried going into my App Store to reinstall, Zenmaid.
3) will NOT let me download it at all.
Idk what to do. Please help!!

Can’t change GPS app

Works fine as long as you have service. Impossible to change the default navigation app away from Google Maps, and there is no app customer support for employees of companies using the app.

Was Good at First

I just started using this app and it was great! However, now when I log in it wants to take you to a browser instead of staying in the app. What’s the point of having an app if you can’t use it. It stays in app mode for cleaners, why not administrators?

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