Leave a Review AmeriServ Banking
Banking gone Haywire
AmeriServ banking app was great-but on Saturday 7/20/24 i tried to open the app n it Error Access is Forbidden to the Server! I called the 1800 number and a few ladies tried to help me and one suggested something -i tried but nothing so i trued deleting the app n clicking on it again and i got the same app back again w/the same message! Im so flustered that im done!! What is going on?? DonnaShow lessholymoses58
Touch ID
The app no longer supports Touch ID on my iPhone. They tell me the problem is my phone. My Touch ID works with: American Express, Charles Schwab, MasterCard, Visa, PayPal, Delta air lines, American Express savings, Xoom, Western Union, Ebay, and eight other apps. I wonder, can it be that Ameriserv is getting it right and 18 other, worldwide corporations are getting it wrong? That’s what they want me to believe.Show lessBillyBoy77777
Can’t sign in
After getting a new phone, the app will not let me sign in. After logging in, it takes me to a page to enroll my mobile phone. After entering my mobile phone number, it tells me that my number is already enrolled, but gives no option to skip this step, and kicks me back to the login screen. Horribly frustrating.Show lessJhangey81
Not working for the last week
I tried signing in a week ago and got an error before reaching the login page. I still get the same error. I thought the servers may be overloaded with people checking to see if their stimulus checks came in yet and tried later. Still can’t get to the login page. Even when I was able to, Face ID no longer works saying there’s another error.Show lessBlakeislame
Can’t deposit
It will never accept pic of front of check. It’s fine to view and pay bills or people.11Kris
“It appears...”
“It appears that you have submitted the front of your check..” It appears that a legitimate place of business does not care that it’s app makes Ameriserv look ridiculous. This app has been garbage for months - must have been the last update. If you can log in, forget about a check deposit. Makes one think twice about trusting them with your money.Show lessJaw1223
Terrible, absolutely terrible.
The new app is awful, it was supposed to be better but they just ruined the app completely.
I get an error and can’t sign in anytime i actually need to check my account, even the biometric sign in is as or maybe even more unreliable than the rest of the app. Why include a feature that the user is never able to use.
They got rid of the only useful feature that allows a user to check their balance from their quick navigation. If you’re going to remove useful features at least make your app reliable enough for people to use it.Show lessMixcrafter
Horrible
Seems like every time I try to log in I get “We’re sorry but we’re unable to process your request at this time. Please try again later.”shawb28
Unreliable
They said this new version of the app would be improved and make things easier, but its the opposite. Used to be able to see your direct deposits as soon as they went into the account and now its 7 or 8 am before anything is visible in your account. The app itself is harder to navigate and is constantly giving me an error message or “cant log you in right now” message. This app is awful.Show lessZed123454321
Very disappointed
This is a terrible app. It does not work half the time to begin with so I have to log in on my computer to do what I want or check my balance. In addition to that: 1. The touch screen does not work and when I was given a verification code it did not accept it. 2. The app itself is not intuitive and not easy to use. I liked the old app because it was easy to use and gave you an updated balance. I am very frustrated with this new app.Show lessnanna198732
