Takeout Central User Reviews

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Can’t Recommend

Edit removing stars 5/1/18: 1) App doesn’t reflect the appropriate menu at the appropriate times (ie dinner menu is offered at lunch leading to orders that can’t be fulfilled) 2) App doesn’t update when a restaurant is no longer taking orders leading to frustration placing an order and then receiving a call that the restaurant is closed for ordering 3) App is inaccurate when an item is out of stock at HQ like beer and wine leading to more frustration and cancelled orders. These are super frustrating flaws and all three have happened to me in the last week resulting in wasted time and cancelled orders. I’m not using this app any longer.

Original review: App works well, basic ordering process worked without any issues. Now items for next update- 1) if you have my address already from my account you don’t need location services active. Having it pop up each time asking me to enable location services when my address is already on the screen is annoying. Offer a location locator button for people who want to use that service. 2) have order status available in the app, i.e. “your delivery hero is at your restaurant” and have notifications when your order status changes 3) I imagine the restaurants provide photos of the food in the background but some of them just look gross. Closeups of food aren’t always appetizing!
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Response from developer

Thank you for taking the time to leave this review! You have brought up a couple of really great points that we have addressed in an upcoming update. 1. We have made sure that location services are no longer required for picking your delivery address. 2. Order status should be available by the end of summer! 3. We're also working on great pictures! 4. Our menus have all been updated to improve readability. Again, thank you for leaving this review. If it wasn't for great feedback from people like you, we could never improve.

Just use the website. It’s less frustrating

Enabled gps. Still can’t find address. Ok that’s fine. I will search for my address. Press search and nothing happens. Reverted back to the website.

Response from developer

Thank you SO much for leaving this review. We would like to let you let you know that you helped us locate an issue that we will be fixing in an forthcoming update. It is because of fantastic customer's like you that we are able to do what we do! Please continue to give us any feedback that you have with your overall experience by emailing manager@takeoutcentral.com.

Doesn’t work

It’s currently just a repeated video of some food that plays over and over again. Not even a menu for you to sign in.

Response from developer

Thank you for taking the time to try out our new app and for leaving this review! I completely understand how frustrating it can be when you're trying to use an app and you run into issues. We launched it two days prior to your review & we are not sure why you were not able to sign in and order. Still, we apologize for your poor experience. We are confident that it was a minor glitch and that your next experience will be seamless! Hopefully you give our app another try soon and allow us the chance to make your life easier and more delicious.

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