Leave a Review Smart Selangor Parking
Payment not working
Credit card payment isn’t working (tried two different cards)
Also would be nice to be able to pay with touch n go physical cardVi1112
Cannot top up. How can I pay parking if this can’t be done!
Terrible app. I was able to top up some time ago but cannot do so now. Cimb clicks and credit card BOTH fail after keying in secure TAC or passwords. I can’t take my car to go to the shops or small independent stores around PJ or elsewhere without fear of getting ticketed!!
I never had this worry before as up until the end of 2021 we could still use the older scratch paper tickets when facing top up payment errors
This year has been hit and miss with tickets because I simply can’t top up the app.
The made a law abiding person into any parking space thief
Very unhappyShow lessDude named Ben
Developer Response
Hi User, thank you for using our app and your feedback. The issue of topup might be from the bank side or network connection. We would be glad to assist if you facing the issue again, you may contact us at support@lits.com.my or 1-700-819-612. Or you can also message us through our social media Facebook @SmartSelangorParking :)Select Selangor Council does not work.
The page just hangs showing a blank grey page. Why did you take a simple straight forward easy to use App and mess it up so badly?
Now it's got so cluttered and navigation is complicated. It's not intuitive.
Over designed.VicRail
Developer Response
Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@lits.com.my or call our customer support line at 1-700-819-612.No parking after version 6.0 upgraded
Hi, i tried to check my parking receipts after i upgraded to the latest version. But there was no receipt displayed! Please help! I need those receipts to claim from my company!Toby lah
Developer Response
Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@lits.com.my or call our customer support line at 1-700-819-612.Buggy
A real hassle trying to top up. Ended up with errors and gave up after a few attempts. Go work with an eWallet to enhance the user experiencechriskoh
Developer Response
Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at support@lits.com.my or call our customer support line at 1-700-819-612.App does not work for iOS
The app camera function freezes when you click it. It does not work, I’ve been stuck in the Taman Bahagia Parking lot for days because app enable to scan QR Code.
Please fix this issue asap so I can scan the QR Code and exit the carpark!adamwhosane
No more searching to buy ticket
Best part, go green, no paper.
Easy, simple and straight forward.
I like it !!!
Thank you.rlan1308
Needs some improvement.
Ok but expiry notifications too soft. Would be good if user can adjust sound and duration of expiry notification.
Also too many email receipt Again should allow user to select frequency of receipt.
But still better than using ticket.
Thank you.Moon200
Convenient but service charge as drawbacks
It will be perfect without the service charge for every topup transaction.Real User_282
