Can’t even log in
App doesn’t work
Rockdale store not in app
My daughter and I love your teas but the Rockdale plaza store is not listed in the app and apparently there is no IT solution to fix it. Disappointing as every other store is available but not Rockdale.
Didn’t even give me my points
I ordered 3 drinks, and used the app the claim my points. The 3rd point didn’t even show up and the coupon I used didn’t even work.
This page actually crashed
Looks like the developer doesn’t give a damn about trying to improve customer services as well as keep “loyal” customers while more and more bubble tea places are surfacing in Australia.
No worries, if you don’t want to bother fixing the problem you’ll keep on losing more customers. Fix the god damn app or you’ll keep losing customers.
No worries, if you don’t want to bother fixing the problem you’ll keep on losing more customers. Fix the god damn app or you’ll keep losing customers.
Show less
Needs an update!
This app worked fine until a few months ago! Now it keeps showing the page
“The page actually crashed. Refresh”
No matter what I do, what I click, I cannot get it to work, I’ve been trying for weeks and I’ve tried everything! Definitely a problem on your end please fix it!! I won’t be purchasing a drink until it’s fixed!
“The page actually crashed. Refresh”
No matter what I do, what I click, I cannot get it to work, I’ve been trying for weeks and I’ve tried everything! Definitely a problem on your end please fix it!! I won’t be purchasing a drink until it’s fixed!
Show less
Crashes
Crashes
Fix the bugs
This app has been offline for three months now and I’ve tried reaching out for trouble shooting and there’s no response from customer service. I don’t think these people care.
Bug, please fix
Its been going on for a month or two now, the app won’t load. It gets stuck on “server busy” and doesn’t move past that. I’ve tried using mobile data, wifi, uninstalling, restarting my phone. Nothing works. Please fix it soon!
Terrible app!
Waste of time.. not doing anything, just kept on prompting server is busy. Don’t bother. Deleted!
White Screen
iPhone11 latest iOS and can’t access the app at all. Really great store and want to see what more they have to offer hopefully this gets fixed in the future.
