Profile already made, never played the game
Update: Developer response is inadequate. I’ve had my phone longer than this game has even been publicly playable. So, no there hasn’t been anyone else playing this game on my device. Especially when I didn’t download it from my cloud like something that I had already downloaded and then deleted. I downloaded it like an app I’ve never had before. Which is obviously why I was so surprised to have someone else already using an app that I had never used before that exact moment in time.
Response from developer
Hi Stormylrish, our tech team has fixed it now :) please check the emails we sent. This is a problem with your deviceid and we've offered a solution plan in the email. Hope it helps. thank you :) Updated: Sorry for the inconvenience, our tech team has checked your record and find your devideid didn't changed. Could you please recheck your privacy in setting? Thanks
Purchased money will disappear with NO REFUND
Response from developer
Hi, could you please send us your user ID? We will check it for you and we will make a compensation as soon as we confirm the issue. Sorry for the unpleasant experience but we will fix it. Hope hear from you soon.
Doesn’t load
Response from developer
Dear player, thanks for your feedback, could you send a screenshot to our service mail: ukbingo.service@gmail.com. Our support team will soon help you and make a compensation for your loss. Thank you very much.
Eh.
Response from developer
Hi, thanks for your message. Could you please send a screenshot to our support team? You can contact them in game [Menu]--[Feedback], they will soon help you. Thank you :)
