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App Downtime?
For the past couple of days, I have not been able to make any transaction on the app. Is the app having a downtime at the moment? Every time I try to buy or sell equities, I keep getting an error message. Please kindly look into it. ThanksDeveloper Response
Hi, there is not currently any downtime on the application and trades have been executed during market hours. Kindly check that you are on the latest version of the application, if the issue persists please reach out to us with your details at enquiries@i-investng.com and we will resolve it for you. Thanks i-invest TeamKYC
This app ask for KYC almost every-time even after the initial process and the approval process is hectic as the staff do not pay attention to detailsDeveloper Response
Hi there, We apologise that your experience with KYC has not been seamless. However, please note that KYC is a regulatory requirement and we ensure the highest standards to keep your account safe. Kindly reach out to us at enquiries@i-investng.com with the specific issues and we will resolve it for you asap. Thanks i-invest TeamInvesting experience
Accepting customers money without complete KYC, thereby making their withdrawal experience very awful. Unprofessional approach to solving issues and exasperated customer client representatives.Developer Response
We sincerely apologise for your experience! We hope we can serve you better, kindly reach out to us at enquiries@i-investng.com with your details so we can resolve for you!