Niva Bupa Health User Reviews

Niva Bupa Health

Niva Bupa Health Insurance Company Limited

Business

Health & Fitness

Top reviews

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Terrible App, useless UI, no useful information

I wish there was a lower score to give.

cs011093

2 months ago

Response from developer

We would like to better understand the issue you encountered. To assist you promptly, please kindly share with us your policy details and registered mobile number on Grievance.social@nivabupa.com with the subject line as this verification code NBHI-2065. Our team will soon get in touch with you. Regards, Aarav

Steps didn’t sync up

Tried reaching out to customer care from last 15 days as steps for any new given day will wipe the steps from older days. This eventually is leading to loss the discount as part of wellness benefits. Quite frustrating and hoping someone will work on it on priority ,

Sau369

3 months ago

Response from developer

We genuinely value your feedback and request you to kindly share with us your policy details and registered mobile number on Grievance.social@nivabupa.com with the subject line as this verification code NBHI-1985. Our team will soon get in touch with you. Regards, Aarav

Terrible - not recommended

The app is badly designed so you can’t find what you need without going through multiple menus. The company are not responsive to queries via the app despite everything telling you that you can do everything on the app. Just terrible service. Hugely disappointed all round. I would not recommend.

KL_DL

4 months ago

Response from developer

We genuinely value your feedback and request you to kindly share with us your policy details and registered mobile number on Grievance.social@nivabupa.com with the subject line as this verification code NBHI-1832. Our team will soon get in touch with you. Regards, Aarav

very worst reimbursement claim process.

Worst reimbursement claim process. It’s been more than months my claim is still under process.

Arif 300

4 months ago

Response from developer

We would like to better understand the issue you encountered. To assist you promptly, please kindly share with us your policy details and registered mobile number on Grievance.social@nivabupa.com with the subject line as this verification code NBHI-1237 Our team will soon get in touch with you. Regards, Aarav

Not working correctly

I have seen this app not calculate daily step correctly and after month I saw it’s always show the incorrect data

Mahi00000000

5 months ago

Response from developer

Hi Mahi, we genuinely value your feedback and request you to kindly share with us your policy details and registered mobile number on Grievance.social@nivabupa.com with the subject line as this verification code NBHI-885. Our team will soon get in touch with you. Regards, Aarav

Repeated login required

Need to login every other day.

Sandy1010101

9 months ago

Response from developer

We highly value your feedback and would appreciate it if you could share your issue and policy details at Grievance.social@nivabupa.com with the subject line as this verification code NBHI-1081. Our goal is to address your concerns and improve our services. Regards, Charmi

Not working App

This app not working properly and not count the daily step in app.

Mahi00000000

a year ago

Response from developer

Steps are setting to zero every day.

Steps are not refershing and every day steps taken set zero and I have to start fresh.

Vish020

a year ago

Response from developer

We highly value your feedback and would appreciate it if you could share your issue and policy details at Grievance.social@nivabupa.com with the subject line as this verification code NBHI-834. Our goal is to address your concerns and improve our services. Regards, Aarav

Niva Bupa Fitness App Undercounting Steps by 90%

The step count displayed by the Niva Bupa app is wildly inaccurate. I typically take 15,000 steps per day, but the app only shows 1,000. This discrepancy might be due to Niva Bupa's reluctance to provide discounts to customers

Ritpk

a year ago

Response from developer

We genuinely value your feedback and request you to kindly share with us your policy details and registered mobile number on Grievance.social@nivabupa.com with the subject line as this verification code NBHI-644. Our team will soon get in touch with you. Regards, Charmi

Very nice user friendly app

Nice app. User friendly

dhinesh1

a year ago

Response from developer

Thank you for expressing your gratitude! We're delighted to hear that you had a positive experience. Please get back to us incase of any further assistance! Regards, Charmi