I had been playing this app beginning March 2023. For the price and the fact that the vast majority of the games are actually winnable unlike other apps, I was extremely happy. Playing was much more satisfying. Paying for the shipping was no issue, and I was okay with waiting for slow shipments overseas. I had to send emails to prompt the prizes to be processed, but they were immediately addressed.
Then, my first package of items was lost. Although I made many separate requests, they were sent as a single package of 28 prizes. This was not problematic - until my package was lost in transit. I called my postal services and was informed that the sender has to make a claim to recover anything. Despite sending multiple emails to request help and providing alternate emails to reach out to me, my request for assistance went unanswered in any way shape or form.
I am now out literally hundreds of dollars because of this, and I am too nervous to continue playing.
Other packages that were sent after the first have arrived, and I was pleased to receive those items. It is not a scam app, but any loss in transit is shouldered by the user entirely.
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![Online claw machine [OSHIKURE]](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/89/09/a4/8909a457-ce87-12fa-3551-0f860574c17f/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/90x0w.webp "Online claw machine [OSHIKURE]")
WestHamFan127
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