FirstNet Assist

FirstNet Assist

All help, all the time.

⭐️1.6 / 5
Rating
🙌228
Ratings
📼7 scs
Content
📦w/o updates
Updates frequency
🗣❌ unsupported
Your locale

All Versions of FirstNet Assist

1.15

June 14, 2023

1. Updated CCPA content and image on customer support page and hamburger menu. 2. Removed Feedback option from customer support page and hamburger menu.
More

1.14

May 9, 2023

1. Updated App to support Xcode 14. 2. Integrated latest Chat and FirstNet Single-Sign-On SDK.
More

1.13

October 20, 2022

1. Enhance Manage Services and Billing user experience for individual and agency users. 2. Updated app for iOS 15 SDK
More

1.12(4)

May 2, 2022

1) Enhance Manage Services and Billing user experience for individual and agency users.
More

1.11(2)

October 4, 2021

Updated Chat Service and configurations in anticipation for Azure migration
More

1.10

May 26, 2021

1) Updated the FirstNet Assist app with new icon which have trademark approval. 2) Removed Active Uplift Count from Home Screen 3) Added a pop-up message to notify the users for the latest change of Active Uplift Count removal from home screen.
More

1.9

February 8, 2021

Updates to Customer Feedback Form fields.

1.8

October 19, 2020

1. Improved user experience for Add/Change CTN(Wireless number) functionality 2. Added new screen to handle chat busy scenario
More

1.7

July 20, 2020

Updated app for iOS 13 SDK.

1.6

June 7, 2020

1. User can see a new Uplift request screen to capture additional fields when making an Uplift Request from FirstNet Assist. 2. User can see updated content for Local Control i.e. FirstNet Central.
More

Price History of FirstNet Assist

Description of FirstNet Assist

FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal.

FirstNet Assist: FAQ

Is FirstNet Assist iPad-friendly?

Yes, you can use the FirstNet Assist app on iPad devices.
The creator of FirstNet Assist is AT&T Services, Inc..
The minimum iOS version for the FirstNet Assist app is 13.6.
The FirstNet Assist app has received numerous negative reviews and currently has a poor user rating of 1.6.
The App Genre Of The Firstnet Assist App Is Reference.
The latest FirstNet Assist version released is 1.15.
The date of the latest FirstNet Assist update is July 2, 2024.
FirstNet Assist became publicly available on February 6, 2023.
The content advisory rating for the FirstNet Assist app is AT&T Services, Inc..
FirstNet Assist is now available to use in English, Spanish.
Sorry, FirstNet Assist is not part of Apple Arcade.
No, FirstNet Assist is not eligible for in-app purchases.
Unfortunately, FirstNet Assist is not fully compatible with Apple Vision Pro.

Screenshots of FirstNet Assist

iphone
ipad

More Applications by AT&T Services, Inc.

Alternatives to FirstNet Assist

Reviews of FirstNet Assist

  • Horrible

    We were encouraged to switch from another carrier due to my spouse and I both working in healthcare. After verifying our employers, I was told after 13 years in the dental field, I was not considered a healthcare worker. I would love for FirstNet to revisit the rankings that came out during the Covid outbreak – because my career was ranked the #1 most at risk profession in healthcare. Yet someone who just works the front desk at a hospital qualifies for the discount. It’s absurd. Now I’m stuck with a higher bill and I really wish I would’ve stayed with my previous carrier. Would never recommend FirstNet to anyone.
  • App is trash

    The app is overall low budget it doesn't have any features like you would in the AT&T app which I don't understand why you can't just merge with them to make it easy for customers to pay and purchase items instead of having to open a browser link anytime you click on something!!!!
  • Clunky and malfunctioning

    This app used to work, albeit poorly. Now it doesn’t even launch after entering login info. As in the “continue” button doesn’t turn active, so that you cannot get into the app to pay bills or check account status. Disappointing.