I have been enjoying this game for a while. It’s challenging, fun, and good for hand/eye coordination. After the last update, my gaming no longer plays the Onnect Cup Tournament. I have been checking every day for the tourney that plays every few days, and nothing. I would have given 5 ⭐️, but can’t because of this glitch. Can you give me a fix? Update: The Tournament has returned. Now I have another problem. I had built up quite a few “hints” in all categories….in the hundreds in fact. Suddenly this week, they were cut down to 3,2,2, and 2 respectively. It took me unite a long time to build those up and many hours of gameplay. Is this yet another glitch, or did Onnect do this purposefully. Can you advise please? Thank you in advance. I have a screenshot, but I can’t paste it here. Am I ever going to get feedback on this complaint? I sent it weeks ago!
This is getting irritating to play. Now I cannot even win any more tools/hints. Every time I play I seem to gain 1 or 2, but the next time, it’s back to 3,2,2,2! What’s with you guys? I have seen numerous similar complaints on other reviews! I changed my stars to just 2! 😡
Developer Response
Dear Onnect Player,
We are deeply sorry for any inconvenience this may have caused. We have addressed the issue of boosters disappearing after the last update.
Please update the game to the latest version.
Thank you for your patience and understanding.
Rollic Support TeamI’ve been playing this game for years, and I really like it. I paid for ad free play a while ago and think it was a good value. You only have to watch ads to extend puzzle time. But I do not like the newest update. You can no longer use gems to extend puzzle time (being forced to watch an ad instead), and it seems the puzzle time extensions are much shorter than they used to be, forcing you to watch more ads. I have a ton of gems and wish they’d let you use them again. They literally cannot be used for anything else. Game is even worse with newest update (10/1). Like others i lost my boosters. I’ve been playing for years, can’t use my 50,000 gems for anything and now have no boosters. I’m on level 3504 and everything I’ve earned is gone.
I eventually got my boosters back after last update, but they disappeared again with the newest update. Not only did they all disappear, but any new ones I earn disappear every time I play. So I’ll earn five new hints, or whatever, and next time I play I’ll be back down to he default two. I don’t know why this is something they can’t manage. Maybe it’s a cash grab? I dunno, but I think I’m done. It’s just too frustrating. And like others have mentioned, updates just bring disappointment, not anything actually new or interesting.
Developer Response
Dear Onnect Player,
We are deeply sorry for any inconvenience this may have caused. We have addressed the issue of boosters disappearing after the last update.
Please update the game to the latest version.
Thank you for your patience and understanding.
Rollic Support TeamThe changes you have made very recently are TERRIBLE and whoever decided to make them, decided poorly. I’m so disappointed. This game is no longer fun, and you are ripping us off by charging 200 gems instead of 120, which was bad enough. The Challenges, where I could earn extra gems, now give hammers. 👎 I used to enjoy playing Onnect, but now it’s just become stressful and frustrating. Not relaxing or enjoyable. You “fixed” something that wasn’t broke. Also, the question that pops up asking nosy stuff that I refuse to answer, is unacceptable. I absolutely will not respond to it in any way. And I HATE that I can’t exit out of it. I suggest you get rid of these changes and quit messing people around. So disappointed. I started to play this morning (9-7) and realized it was back to normal! 120 gems instead of 200, 2 choices of puzzles instead of only one when I hit “free”, just so much better. I was elated! But soon, it had switched back to this new version. Just very disappointing! Suggestion: let players choose the puzzles they want, instead of giving ones we don’t like and keep having to change. This is extremely tiresome and takes the fun out, plus having to pay 200 gems for only ONE change. This game is not as fun and relaxing anymore. Disappointing, in fact. The new changes you have forced on us are crummy and unfair.