Good Customer Service on telegram
I was almost getting frustrated after 2 failed transactions but when I contacted them on telegram, I was told the reason for the failed transactions and given the solution as well. It worked perfectly well.
Lost of coins.
I lost my coin after wiping my phone and reinstalled the app..
Easy to use
I normally don’t use other exchanges order than the major ones but i find bitkeep easy to understand and use since someone introduced it to me, that makes me recommended it for some of my guys and they are finding it lovely with zero complain, keep it up guys, it’s really a nice app to use
All in one
Regardless of the security, simplicity and smoothness of the user interface. If you don't like to go out of your wallet to convert assets, You can use from dedicated swap or bridge (bkswap) in this wallet. Supports different types of tokens in different networks
My favorite wallet
Easy swap and low gas fee 💯❤️😇
Star 5
Good Wallet . Thanks
Constant problems
The solana apps no longer will connect to the wallet through the app. I’ve had to import the wallet to other web wallets to still use my funds. The polygon apps only connect for a minute and then it can’t load any of my balances. I’ve also been having issues with other chains and the apps saying I need to download the main chain token for that chain, even though I’ve already been using that and have that token. Idk what’s going on with this but it’s really obnoxious.
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Response from developer
Hi there! Yes, we're aware of the issue. We've submitted our application to DEXs and DApps for adding Bitkeep to the list of supported wallets. The process might take some time, we seek your kind understanding. Please contact at https://t.me/bitkeep pertaining to the issue of connecting certain chains, we need more information before we can provide a solution. Thanks
Simply scam !!! Don’t
I sent my BTc to this wallet and I tried to login couldn’t find a way and when I redownloaded it the wallet Id had changed
Too many bugs
No control over sorting the order of wallets by name or type. Many of the links in the dApp section open up in Chinese regardless of what language is chosen in the app settings. The Buy menu also opens in Chinese currency even if USD is selected in app settings. Too many bugs like this in the app make all of the best features unusable for English or USD.
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Response from developer
Hi there! Thank you for your feedback. We've fixed these issues on version 6.3.5. We apologize for any inconvenience caused.
Incompatible with ios13
Binding private key will let the APP crash
