Works - READ IF YOU’RE GETTING THE ERROR POPUP
I have two of the smart LED lightbulbs, the smart plug, and the tv LED backlight T2. All products are great. The app works just is a bit buggy at times. By that I mean, I realized that when you have the tv backlight on and it’s synced to the smart LED lightbulb at the same time in movie watching dreamview and want to control the light itself you have to disconnect it from that. Sometimes I forget I have them connected and when I turn the lights on and go to control the lightbulb that’s still connected I’ll get the pop up “Currently using an older app version” even though it’s up to date and works for everything else. So if you have any of these items and are struggling with that check to make sure it’s not connected still! That’s the only thing I hope they fix in the future.
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Multi-Govee Product Owner
The app makes everything come together and is so seamless to use. Don’t think twice, just get Govee. I have bought most of the Govee products and have yet to replace any due to manufacturer issues (only when my kids break them). Love them, they are the best. Yes, slightly more expensive than other similar products but you get what you pay for. Top notch, seamless, and all around beautiful product. I have two versions of TV back gradient lights, string lights x2 , ground lights x1 , light bulbs x4, Christmas tree lights ver 2 x2, space heaters x2 (although recalled and refunded), and all are fantastic! Next is outdoor permanent lights as they are the new “thing” and my obsession with colors and control have forced me to cave. All the other alternatives I won’t even waste my money on when for the extra $, I know Govee will stand the test of time from my own historical evidence. .
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Well done Govee!!!
Govee is the new way!!! For many of years my house has been ran by Phillips hue lights. I got my first Govee product a little over a year ago and it was nothing major just an outdoor strip light but this year I decided to go all out and get a lot more from the outdoor lights to TV to lamps to strip lights and so on. I’ve had some problems with some of my lights. Let me tell you about the customer service it is top notch. First they try to help you on solving your problem with no judgment, and if it is something that they can’t fix they work with you to fix the problem. There’s no hassle!!!!! Phillips Hugh kept making me try different methods to keep fixing the problem. Not Govee they’re simple as reliable, but it’s all things do some do break. They understand that and they fix the problem. I’ve already got my parents house with some of the Govee lights, cause my dad has trouble waking up and the desk lamp is the way to go. Again, thank you Govee for such a great product and great customer service.
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AWESOME customer service
Well, I had an issue with connecting my lights via my WiFi for some inexplicable reason, and right before I was about to submit my problem here to get he,p, I noticed the “My Issue” section in the My Profile section of the app. I honestly didn’t think it was anything other than a pointless, futile waste of time…I submitted a brief problem report directly within the app. Actually, I made a few sarcastic comments because I was certain it wouldn’t amount to anything…ever. Been down that (dead end) road before!
Amazingly, I was contacted the following day by a Govee support tech, asking to please send a screenshot of my error message. I did, and the following day I get a reply back saying they had disconnected & reset my device, and asking me to please try connecting again.
It did, instantly. I’m impressed with their stellar customer service and will definitely stick with Govee for all future LED strip lighting needs!
Amazingly, I was contacted the following day by a Govee support tech, asking to please send a screenshot of my error message. I did, and the following day I get a reply back saying they had disconnected & reset my device, and asking me to please try connecting again.
It did, instantly. I’m impressed with their stellar customer service and will definitely stick with Govee for all future LED strip lighting needs!
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Response from developer
Thank you for your valuable feedback on our products. We will forward your comments and suggestions to our team. You can also send your feedback to support@govee.com. We will continue to improve and optimize our product experience!
Love it! Use “Hey Siri” to turn lights
I used Goove app and iPhone Shortcuts app that allows to commend Siri to turn lights on and off, and with various setting with different colours of led lights, controlling by saying “hey Siri, lights on, or rainbow light, or green light” etc.. better than Alexa! But You need to program it 1st, you can learn that from YouTube.
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Much better than hue
I really like this app, much better than the hue app with more functionality and fun. Pretty easy to use, I managed to find everything I wanted to do quiet easily. It integrates with Alexa flawlessly. All UI’s require fine tuning overtime none of them are perfect but this one does a very good job quite simply and intuitively. Good job app people.
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Response from developer
Thank you for liking Govee products! Customer recognition helps motivate our progress. We will continue to work hard!
Widgets don’t work with iOS 18.2
Widgets don’t work with iOS 18.2 - hygrometer will not show up as data source and widget displays as blank box.
Junk
Does not connect with Alexa. Wasted 2 hours, then returned. Do not buy!
no warm white
you can’t choose warm white in this app
Great app but weird bug
The app itself is great, with the features all good. But I keep getting a bug which doesn’t let me control lightbulbs and other items in my home ; every time I click on it it says the app is not updated to the latest version even though I am. If this could be fixed it would be 5 stars.
