Crashes every single day
I don’t think I’ve ever used software this poorly made. I’ve been using smart locks for six years and this is the only lock I have ever purchased that I have to factory reset it every freaking day. If they can’t get a fix to this app I’m going to buy another lock and I will never buy from them again. The whole point of having a smartlock is to be able to control your house and how can I control my house if I don’t have any records because I have to factory reset the lock every day
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Garbage
Return the lock and buy a TTLock
Muy mala aplicación
Falla mucho la aplicación tengo que desistalarla a cada rato me marca error 😡
I need help, how can I contact you ?
I have been trying to reach you, it is asking for administrator code which I can’t set up, I tried to reset it so many times but still asking for that code. What’s the phone that I can call for installation help?
App is black
Downloaded app. It tried to open, then black screen.
Zk smartkey app
Can’t open app all I get is a black screen- have reset phone and reloaded app again, tried on iPad and another iPhone- all just get a black screen - locks are great but if you can’t access on phone not much good
My door won’t open
My door won’t open I try to put in the password but it won’t press no sound nothing... the app says connection lost please help
