Teleconsult app without proper privacy policy
Downloaded this app, upon opening, it mention as a new version please allow them to track across other app.
When signing up for new account, they automatically check a box where it says your info can be used for marketing where it is not required.
This app has many sneaky method for you to agree away your privacy rights, just be careful.
When signing up for new account, they automatically check a box where it says your info can be used for marketing where it is not required.
This app has many sneaky method for you to agree away your privacy rights, just be careful.
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Doctors Can’t give E prescriptions
I’m not sure what the point of this app, if the Doctor can’t give out prescriptions.
The app is very buggy, but I must the staff are very helpful and responsive to get issues sorted.
The app is very buggy, but I must the staff are very helpful and responsive to get issues sorted.
Session keeps timing out
I had to religion 10 times for doctors consultation.
We’re a long way from telemedicine future
One would think that Covid would be a catalyst for teleconsultations. Judging by my experience with WhiteCoat today, it was not.
Registration for myself was easy and the app allowed me to enter medications I needed to make the consultation more efficient. After a short wait my phone rang telling me it was my turn to see the doctor. Unfortunately the doctor could not see my video (I could see him) and had to end the consultation.
I initiated a new consultation but had to re-enter medications (!!) after another short wait I am admitted to see the doctor (who can see me this time). The doctor then proceeds to read through my medications one by one saying doesn’t have them (or a generic equivalent) … these are medications I get from my GP readily on a physical visit.
I’m still holding out hope for a digital health future. Based on my experience today, WhiteCoat may not be the ones providing it.
Registration for myself was easy and the app allowed me to enter medications I needed to make the consultation more efficient. After a short wait my phone rang telling me it was my turn to see the doctor. Unfortunately the doctor could not see my video (I could see him) and had to end the consultation.
I initiated a new consultation but had to re-enter medications (!!) after another short wait I am admitted to see the doctor (who can see me this time). The doctor then proceeds to read through my medications one by one saying doesn’t have them (or a generic equivalent) … these are medications I get from my GP readily on a physical visit.
I’m still holding out hope for a digital health future. Based on my experience today, WhiteCoat may not be the ones providing it.
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Worst app experience
I am unable to add my child who was previously on my partners health insurance. And the doctors have no access to even search for his records. The app is also super buggy and unintuitive . I’m still not able to teleconsult for my child who is on my insurance plan ….
Where was this all these years?
This is one of the amazing apps with all round amazing service from the WhiteCoat team. The support team is one of the best who go above and beyond their call of duty to ensure patient satisfaction. I had an issue to link AIA and WhiteCoat took it among themselves to resolve it, without me asking them to do. Same when I wanted to get the medicines urgently for my kids, they delivered it by grab express. Awesome doctors too. Will be my goto service for all my family members.
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Cannot add kids
The next button was covered by date picker. And the date picker never gone
So much better than waiting at a clinic!
Overall I enjoyed this experience.
The screening check was quick and efficient (35 minutes instead of the usual multiple hour annual screening checks!) . Report was easy to understand, and the Video Call with a doctor was really good.
I love the fact I have my report digitally, so much easier to store and retrieve.
The screening check was quick and efficient (35 minutes instead of the usual multiple hour annual screening checks!) . Report was easy to understand, and the Video Call with a doctor was really good.
I love the fact I have my report digitally, so much easier to store and retrieve.
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