Bitsgap User Reviews

Top reviews

Horrible

Too poor AI algorithm. It always return losses. Lost my subscription fee.

Great app but!

Update: same issue as others. Even once I set up biometrics it keeps logging me out and asking me for a password or to approve login via email.

Response from developer

Hello, Kl81! Thank you for your feedback. We're sorry to hear about the login issues. Please contact our support team for assistance.

Bitsgap app

I was sketchy about this app at first but turns out it’s all Ligit

CANNOT make trades in app

The app is somewhat arbitrary in usefulness.

Lots of comments about the login process appear to be replicated for me. So I can confirm these and the biometrics do come up every time I’ve left the app for a few hours.

The more infuriating aspect is that I experience the app freezing and becoming what seems unresponsive whenever I try to make a new bot.

On that principle I don’t recommend the app.

Website is flawless however.
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Response from developer

Greetings, CrimEveBoi! We’re really sorry to hear about the issues you’re facing with trading, the login process, and the app freezing when creating a new bot. Your feedback is crucial, and we appreciate you sharing your experience. If you have more details, please reach out support team so we can look into this further. Regards, Bitsgap

White screen of death

Every time I try to ad a demo grid bot, it never completes. I pick the exchange, the pair and hot continue and it goes to a white screens it’s a shame I can’t test it

Response from developer

Greetings! Please contact us via the app for prompt assistance. Regards, Bitsgap

Not an easy app to log into

The app won’t remember my email which is annoying as you have to type it in each time. Then despite the Authenticator code being correct, the app says it’s wrong and refuses to allow log in. Have to close the app and re-start it every time it does this.

Response from developer

Greetings, Spreadthewealth99! We understand the frustration with the login issues, especially with the email not being remembered and the Authenticator code troubles. We appreciate your feedback and will look into this to enhance your experience. Regards, Bitsgap team

Good app but…

Keeps asking to authenticate even though I have done so and enabled biometric authentication. Please fix

Response from developer

Greetings, Borry! We're sorry for the inconvenience with repeated authentication requests. We appreciate your feedback and will look into this situation. Feel free to reach out our support team via the app for further assistance. Regards, Bitsgap

Finally!

Super happy to have a bitsgap app. Please add the red and green buy and sell dots to the chart and it will be perfect

Response from developer

Your feedback is important to us and we are committed to meeting your needs. Happy trading!

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