VR Matkalla User Reviews

VR Matkalla
VR Matkalla
VR-Yhtyma Oy

Top reviews

Can’t sign in

I had this app on a previous phone. On new phone (iPhone 15 Pro Max) downloaded the app and tried to sign in and just get an error message every time. Tried creating new user with different email - same result. An error message every time! I was hoping to purchase tickets before arriving in Finland so disappointed!
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Not working

Downloaded. Tried to register but none of the links were responsive.

Response from developer

Hi! Sorry about the situation! Does the issue still persist? We shouldnt have any such issues, it might be that there was bad network connection at the time. Could you please try again? :) Thanks! -VR Matkalla -team

Super app

A great app. Can buy tickets, follow route, change your seats, cancel and edit and even buy meals. App like this makes it much smoother to travel by train.

Response from developer

Many thanks for your lovely review! :) -VR Matkalla -team

Useful and Precise

This VR app makes commuting between cities and towns so easy! It has a nice layout and it works really well. You can check the different timetables, buy your tickets (normal, student, +pet, +bike, etc) and be wherever you need to be, on time. Very reliable. I use it daily.

Response from developer

Thank you for the lovely feedback! :) /VR Matkalla Team

Great app

Nicely designed app. The only thing is that it’d be nice to be able to change the seat for a booked ticket from anywhere in the app where you can see your assigned seat. Instead of the blue pop saying ‘change in Change Seat section’ which is impossible to find in the app.

Response from developer

Hi! Thanks for your feedback. Great news, this is exactly what we are working for at the moment and will bring this feature for you in one of our upcoming releases. /VR Matkalla Team

No Apple Pay

No Apple Pay supported, which make the payment cumbersome

Response from developer

Hi! We are constantly improving and developing the app. We hope to add more mobile friendly payment types in the app soon. /VR Matkalla Team

Terrible app

Repeated attempts to register with no success. Receive error message to call support in Finland.
Tried register using different email addresses

Response from developer

We are very sorry that there seems to be an issue with registration in our app. If registration still doesn't work for you, we can help you through vrmobiili@vr.fi. /VR Matkalla Team

Can’t add tickets

Can’t add a ticket purchased through the website to view on the app- there should be an option to input a confirmation number to view website bought tickets on the app.

Response from developer

Hi! Thank you for this valuable feedback. This is definitely a feature we hope to add in our app in near future. /VR Matkalla Team

Terrible App

Just trying to register and create password is hard. I tried multiple times according to their password rules and it never accepted any of them. Not worth it

Worst app ever

Wouldn’t add extra - couldn’t find extra - didn’t show booked ticket - horrible

Response from developer

Thanks for your feedback! Please update the app to latest version and you can book also Ekstra seats.

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