Leave a Review Public Surplus Buyers App
Awful Experience
In the past couple of weeks and months, the user experience on the app has been egregiously awful. All I get is constant disconnects and log outs forcing me to spend valuable time to log back in. Sometimes, the app is stuck on a constant loading screen when the web browser loads fine indicating a systemic issue in their overhaul of their mobile app. Don’t change what isn’t broken guys!Show lessKrYthReX
Always has issues
Latest update it shows I have a notification with no notifications present. All notifications are cleared. Previous version logged me out after the 4th or 5th opening (which seems to be fixed).jordanmacedone
Rigged
I’ve been on this app for five years, and I would notice certain vehicles you could not bid moron because supposedly of an error at the three minute and six minute mark… or maybe I didn’t have reception that day even though I clearly did. But I noticed it was a common trend, and the same person kept winning. I contacted public surplus and told him I screen recorded the last three times. This issue occurred and that it was the same winner…. They never replied to my email. It’s rigged, but sometimes you find good deals on here too not all of them are rigged.Show lessHonest/blunt
Not working
Won’t work on my iPhone won’t load page I have adequate internet so that’s not it the online portion is fine just the app is crashingcuete de cuete
Needs update
Good features such searching auction from the current auction you’re bidding is disabled;This forces you to go to the website using computer if you want something else from that auctioneer.my2be
Still needs work
The latest update brought image zoom (welcome to the new millennium), but it also removed thumbnail view so now you are stuck with a list view which wastes 75% of the iPad display area and forces me to scroll 100x more. There are other unattended issues as well, overall a crippled update.MarianoHSN
Still not right
I was hoping this latest update would fix the bug issues with this app but unfortunately it has not. It’s still glitches up pretty bad. The website itself doesn’t have the same issues. It’s just not as easy to navigate.Barr1340
Soo much potential.
It’s almost as if PS have a milking cow and have decided not to improve this app. Improvements I will like to see. 1. Set my default State. I don’t wanna see the whole country pop up when I open the app. Give me the option to customise; to set a default State and limit searches to this state when I open the app. Thats what’s close to me and easy for me to get to. Most sellers don’t ship so I want to see what is near me by default EVERYTIME. 2. Make the app faster. It’s a snail. Maybe adding 1 could improve this. 3. The scroll is laggy. I have to be careful how I fast I scroll least it takes me back to the very top; undoing all my progress and leaving my thumb grumpy. 4. Zoom on pictures. Which century are we in? I have an iPhone app which can’t zoom in on pictures. I have to download the picture and zoom in. Laughable. Thank you
Edit 1: Zoom feature added. It’s better than what existed before so i will take it. Panning on the zoom is archaic.Show lessDońń
Developer Response
We appreciate your taking the time to give us useful critic to help us improve the product. 1) We will be looking into adding a default state setting. This makes sense but we have to see how it would make sense on our app. 2) On the speed issue - we just revamped the whole app to improve the speed and fix some functionality. If you could contact customer service and give them more detailed information on what you are experiencing/device you are using/etc we can better track down the issues you are finding. 3) We will also be looking into our zoom feature for photos. We will see if there might be a better option than what we are using. Again, thank you for the honest useful feedback.“New” App
The revised app is worthless. I had to delete and reload it three times before I could get the login to work. The search page has the search button almost completely off screen and does not respond to touch. I had ZERO issues with the previous version of the app. I’m guessing this was developed by the lowest bidder.Show lessCryo Buyer
Frequent glitches
The app has frequent glitches. The photos don’t load reliably and many times it stops responding and a server error appears.
As others stated it would be very nice if the zoom worked on photos.Bigger B
