Leave a Review NinjaOne Mobile
Functionality Needed
NinjaOne NinjaRMM
This app needs more functionality to be usable for every day technicians. Limited ticketing, and over all not the best layout. To many missing features.JR-96
SSO is broken
SSO is broken on iOS. Just keeps looping back and forth between screens spawning new logins. Have to cancel each to get back to the first login to kill the app.MissionMinister
Currently Non-Functional
Unfortunately there’s currently a login loop that prevents the ability to sign-in to this app, essentially making it useless. Development has been made aware of the issue, so hopefully they will get it fixed soon.
At the moment, the app has been non-functional for about two months.JustinSwall
Broken if using SSO
We have tied in Microsoft Entra ID SSO a week ago and ever since then the mobile app is unusable. The login screen for the app launches Safari and then endless pop ups asking to launch the web browser for login.
QA is seriously lacking.rattatech
It’s getting better
The SSO is still broken so we had to go back to native authentication as it would go into endless loops.
I wish there was a way to search devices by logged in userleeyacobi
Unusable right now
I love the idea of being able to use the mobile app when I am on the go, but when trying to sign-in using Azure AD it is stuck in an infinite sign-in loop and whether you hit cancel or continue the same pop-up with the cancel/continue prompt keeps coming up and I have to try and be faster than the prompt to actually close the app to escape the loopShow lessDeviouslyGecko
Last update broke sso logins
Unable to use app after last update. Not compatible with entra sso now.baseballguy85
Buggy, lacks usability
While the platform accessed via desktop is great, the mobile app lacks in many respects. I’ve had a persistent issue with it being willing to leave me signed in to my account, wherein I have to go through the entire sign in process every time I want to use it , if it’s been longer than 20 minutes since I opened it. Moreover, standard things that should be simple enough, like resetting a user password for servers running Active Directory either seem to be spotty when they do want to open, or they act like they are loading details only to present nothing on the screen. In that same vein, unless it’s veiled somewhere deep in a menu, I don’t think there’s a basic feature to allow you to unlock a user account from the app, which is hyper annoyingShow lessKelly’s FightMilk
Very handy
I use on a mac every day. I hate the new update where the remote control options spread across the screen left to right instead of up and down, but good app over all. I wish there was a way to hide the teamviewer welcome opening screen, but that's not a ninja issue i don't thinkUniquer2
Missing Some Key Device Details
Key Details Devices need to show (which are currently missing):
1. Storage Drive Capacity / Utilization
2. Windows Version e.g. 22H2 (not just the build 19045)
3. Processor Make Model
4. Graphics Card Make / Model
5. Scripts need to be sorted Alphabetically
Please add these to the Device Details.
Thanks!Show lessbu11etpr00f
