LOVE LOVE LOVE!
Don’t know how I drove without this app prior. Every vehicle should be equipped with one. Thank you metroSMART!
Guardian Angel
This is a life saver, it works like your conscience.
WiFi and Help Button Issue
The WiFi works the first few days, it’s just when you’ve had it and the WiFi starts to go wrong then it acts like it can’t find the car. I just need help and there’s no help button to fix it.
Needs an update
This app is great and handy but I get my alerts way to late. Why continue to use if my alerts come in 15 min later
Unable to log in
I tried creating an account but on my first attempt I got an error message the I had a reached a max attempt of 5 tries for creating an account so I had to wait 5 min. I waited the 5 min and got the message again - 4 times total. I then tried logging in with my info and got a server error try again later. I’ve waited and tried again several times - sane error message. How can I use the device if I can’t even get into the app?!
Show less
Response from developer
Hi There - sorry to see that you are running into an issue. Could you please reach out to us at sud-feedback@t-mobile.com? We’d be happy to help. Thanks, MetroSMART Ride Team
Crap.
This app is complete crap. It only works when it wants to. When I first purchased the metro smart ride device, and downloaded the app, it notified me. Now it doesn’t even send me notifications if my car has left a specific area or what not. What’s the point in having this if it’s not gonna do what it’s made to do?!
Show less
What’s going on? Notifications are all gone!!
I’m not getting any notifications as I used to. I really need to know when someone is trying to break into to my car or if it was the case that the thief already has broken and drove away my vehicle to at least know where it is when it’s being getting away. Before it used to work amazingly every time I would start my car or leave the area it used to alert me but now everything is gone! I need those notifications back!! I’m paying for this.... Come on!
Show less
Metro smart ride
Metro smart ride works, but only when it wants to. Works on my husbands phone for his car, but not mine. My car all the info goes to both phones. I no longer get notifications for his when it’s plugged into his phone
It’s okay not what I was hoping for
I got this from my daughters car so I could monitor her speed and get notifications every time she goes somewhere. It does not show me how much gas is in the car and it does not send me any notifications. I randomly just have to check it to see if she’s on the road. I spent 30 minutes on the phone with customer service trying to figure out what’s going on and there was no solution. When she’s driving the car it does not give me mph but once she has reached her destination it will show me how many time she went over the speed limit I posted on the app. A friend of mine recommended this app because it worked perfect for her each time someone gets in her car and turns it on she gets a notification. She can tell you how much gas is in the car she can tell me how fast her car is going just from looking at her phone unfortunately mine is not doing the same.
Show less
Was great when I first got it
This product was great when I first got it but only got to use it for 2 weeks then it messed up and I’ve done had to get to replacements because the first one was messed up from the warehouse and the other one is not wanting to connect to the app and is really frustrating because I’m not getting to use what I’m paying for I really like the concept of it but if it doesn’t get fixed I’m just going to remove it from my plan because I’m not getting to use what I’m paying for
Show less
