Not user friendly
Just starting out & they want to know what provider but DO NOT ALLOW a search to find them…,wth???
I have a pet emergency & you’re making me jump through hoops now???
Not a fan from the start
I have a pet emergency & you’re making me jump through hoops now???
Not a fan from the start
Won’t let me change my phone number
I accidentally put it in wrong, and it just gives me errors when I correct it and put in the code they text me.
Great App
The system helped me with a recheck without having to go back to the clinic. We ended up setting up a follow up that I am looking forward to. It’s convenient and my dog is less stressed
Five Paws!
Needed help with my dog, Howie. My vet in DC uses TeleTails. Seemed random at first, but it worked out well as a way of doing a virtual consultation during COVID.
Super easy and convenient!
Connecting was a breeze. My vet invited me to an instant session and I got online in no time
Awesome app for pet owners
The TeleTails system is great! It was easy to get help almost immediately from my clinic.
What an awful application
This application should work perfectly if we are to depend on it for our pet’a health. However the applicant just seems to be a conglomeration of failures. When signing up, the application returns “No user info”, but you receive an account confirmation email. When attempting to sign in, you receive “no user info”, but your able to request a password reset. Finally, once you’ve completed this gauntlet of tasks, you’re welcomed with some of the worst UX in any app, let alone a health one. Adding a pet requires waiting two to three minutes, eventually killing the app and relaunching, then finally getting it to go through. Once a consultation has been requested, it fails to load the conversation screen or show any useful information about the participants until a relaunch. Only reason this isn’t a one star review is because after working my way through all this trouble I was able to get a message to the vet.
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Great way to connect to my vet
It’s been amazing to be able to connect with my vet from home. I’ve had no issues using the app, it was incredibly easy to figure out and understand. I’m really glad my vet has this option!
So easy to use and helpful!
TeleTails is SO amazing. The app is user friendly and especially helpful for social distancing. It’s so easy and quick to speak to a vet with any questions I have. I’m so grateful it exists!
Doesn’t work
Terrible app. Can’t get it to work at all. Doesn’t accept passwords. Doesn’t recognize accounts. A terrible frustrating experience with one of the worst apps I’ve ever had to try.
