Best part of my trip
Frustrating and mostly unhelpful
Response from developer
Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience while using our app in Sedona, and can completely understand your frustration. It sounds like there were a few technical issues that impacted your enjoyment of the tour, and we wish it had worked more smoothly for you. Regarding the difficulty with directions and restarting the tour, we’re always striving to improve the user experience, and your input helps us identify areas where we can make adjustments. We’ll look into how the app handles resuming from a different site, and the repeating introduction you encountered is something we’ll work on fixing. I also want to apologize for any inconvenience caused by the lack of integration with your car’s information center. We're continuously working to ensure our app is compatible with as many systems as possible. If you’re open to it, we’d love to make it up to you. Please feel free to reach out to us directly at support@ucplaces.com, and we’d be happy to offer you a refund or help you find another tour experience that better meets your expectations. We appreciate your kind words about the narrator’s voice and hope we can provide you with a more seamless experience in the future!
Does Not Work
Response from developer
We sincerely apologize that you were unable to take the tour. We want to assist you in getting a full refund from the store and would greatly appreciate any details you can share about the issue to ensure it doesn’t happen again. Please reach out to us at support@ucplaces.com with your purchase information and a brief description of the issue or error. We're here to help! To take the tour, simply press "Start Tour" on the tour's page. The tour will download and begin automatically. Thank you, The UCPlaces Support Team
Amazing digital guide!
Amazing self guided tour app!!
This allowed us to see so many important places but at our own pace. This is really a unique app to discover your home town, see new places in a whole new perspective. So often a tour just goes too fast and this way really allowed us to make it our own! Bravo !!
