Kangarootime Parent User Reviews

Kangarootime Parent

Kangarootime, Inc.

Education

Reviews Summary

Positive highlights

🤗

This app hasKeeps parents updated throughout the day

🤳

This app hasAllows sharing photos and information with teachers and parents

💳

This app hasConvenient for making payments

🕰️

This app hasProvides detailed daily reports on child's activities

🤝

This app hasExcellent customer support and responsiveness

🧠

This app hasUser-friendly and easy to navigate

🔒

This app hasSecure platform for sensitive information

Negative highlights

🔍

This app hasSlow loading of photos and content

🔔

This app hasLack of push notifications for important updates

🔀

This app hasDifficulty in changing payment options and schedules

🤖

This app hasOccasional app crashes and technical issues

🗣️

This app hasAssumption of nuclear family structure, not suitable for co-parenting

🕰️

This app hasInaccurate time display for child's activities

🍎

This app hasLack of customization options for notifications and preferences

Top reviews

Leave a Review Kangarootime Parent

Takes your money
I recently made one payment with this app. I read everything very carefully and, while I did select the option to save my card as a default payment method, I did not give authorization for anything to be automatically charged to my card. The next day, I discovered that this app had charged an additional $240 to my card without my permission.

Additionally, if you don’t have an unpaid invoice pending, there is no way to change anything related to payment in the app. I’m pretty sure this is a violation of federal law.
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Rob Small
5 years ago
Get brightwheel instead
I have an iPhone 7. I supposedly have notifications turned on but do not receive them with this app. My childcare center started with brightwheel and it was a much better app, the feed was better, notifications and messaging worked well, and it was easy and nice to use. This app is terrible in comparison, it barely works. I do not recommend it at all. It feels like it was designed for a computer and never optimized to mobile. Don’t select this if you are a care provider, your customers will hate it!
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SibylandMicah
6 years ago
Incorrect grammar/why this and the other app too??
I have to download and keep up with the older version and this one, as the newer version has attachments I need, but the older one is where all content is stored. Please migrate to one version only!

Also, in the activity feed, there is a typo: it is “your activity feed...” not “you’re”.
Janinaispeachy
6 years ago
Poor app. Does not function and crashes
I have an iphone 6s. This app is worse than their other app it is suppose to replace. It feels like this company lacks functional testing for devices. I cant request a checkin or checkout for my child. It just does not work. App crashes when viewing pictures. Simple thing to test. Instead of making their other app incrementally better they chose to release another new app with more bugs. Disappointed that our daycare chose this platform and forcing me into a poor product.
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Hdhshahdydnejs
6 years ago
KangarooTime!
Awesome app. This makes drop off for Julie so much more bearable. Love to get the status updates and be able to share photos and info with the teachers and parents.

Looking forward to some new features.

Thanks KangarooTime!
Melish1
6 years ago