Vooks User Reviews

Top reviews

Not working

I can’t access the material after sign up. This is bad!

Great app but poor performance.

The app itself is fantastic - has a huge variety of books, your kid can safely surf through things, and everything is age appropriate.

However, the reason for the 3 stars is the performance of the app. It frequently has issues connecting to the internet (all other apps work appropriately when this is happening, so it’s not the internet or my phone). This occurs even when there is a strong signal and standing next to the router. I assume it’s a recent update as this wasn’t the case a few months ago.

I’d recommend downloading whichever books you’d want so then this isn’t as big of an issue.
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Response from developer

Thank you for your feedback and patience! We have fixed the bug that was causing this issue so you should be all set now! Could you please try again and let us know if you have any questions? We'd also love it if you'd consider updating your review to let us know how it's working for you!

We loves this but constant need to rotate is frustrating

My preschooler loves the stories here. The books are great, the animation of the word is wonderful. The constant need to rotate however is extremely frustrating. You pick the books in portrait mode but then turn it to landscape when you read the book. As many books are under 5 minutes, it got annoying as if my kid is constantly turning, she’s knocking the iPad over, accidentally touching and exiting the app, etc. I would have loved it if everything was landscape to start. For that I gave it a 4 star. The app itself is wonderful though!
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Quality books but app needs some personalization

Just started with the app. The video books are great so far. However, there needs to be a way for me to save books to lists I choose - to help me plan for unit studies or just to personalize so I can avoid books I may not like. I also wish there were filters when doing a search.

Edit: After using it more, the above really would be helpful. I’m also lowering my review. Again, the quality of books is great but without the ability to personalize, every time I login, I see the same universe of books. I’d also like the option to mark a book to never play again. Also, when looking at the description of a book, it would be so helpful to be able to click on the author to see more or to click on the descriptions (that are by the time) to see similar.
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Response from developer

Thank you for these awesome suggestions! Our team is currently working to make these things possible so please be on the lookout for updates soon! Additionally, you can currently save specific books to your favorites list within the app! To do so, simply click the heart icon next to a book you'd like to add. Of course, if you need any assistance with this, please reach out to us directly at support@vooks.com!

Can't reach help for issues

We've used this app for over a year now and my kids love it. But suddenly it keeps saying my subscription is expired even though i pay monthly and it hasn't expired this month yet. I can't reach anyone for customer service to help with the issue. I've tried canceling the subscription and getting a new one, restoring the purchase, deleting the app and redownloading it. Nothing works and one time is said it let me subscibe again and said thank you for joining but then it wouldnt let me start watching or open the app at all. Just keeps telling me it's expired. My kids really want this app to work but if I keep having problems with no resolution we're just going to have to cancel and delete it.
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Response from developer

Oh no! We are so sorry you have had trouble with the Vooks app! We would love to help you out with this and we believe this issue has been resolved, but if you have any questions, please send us and email at support@vooks.com and we will help get this straightened out for you!

Great reading!!!

I have used this app for years now off and on. I always end up going back to this one. My 3 year old and 7 year old really love it. I even catch my 13 year old getting into Vooks when she is sitting with my little ones. I have never had to pay anything and there are no ads.

Very glitchy

The idea and content is sweet. Little kids will enjoy it. However, it is a very glitchy app. Now we can’t even watch our paid subscription because it says the subscription expired!? When trying to renew or restore, it won’t load the content. Honestly, I’m thinking of canceling and finding something else. It’s not worth the trouble/support emails.
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Vooks is the best

I really love this app. I own a small family daycare and my kids listen, watch and read vooks every day. They get so excited to see the books we have been reading during story time on the screen.
They read along, clap and enjoy there Vooks time so much.

Best app for early readers and kids that love story time

My girls love to spend time just watching their favorite books come to life in a Vook.
We’ve used this app for years and it’s only gotten better with updates. Each month they offer special selections to coincide with holidays and current events. I highly recommend this app for kids and excellent for teachers in classroom settings. We homeschool, and it’s so nice going to the catalog selection and picking a new story for every day. We have never had to repeat although my girls will rewatch their favorites long after our school day is done. Love it!!
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Response from developer

This is amazing! We love to hear that you are able to enjoy Vooks not only as a family, but with your homeschooling! Thank you for sharing your experience with us!

Awesome classroom resources!

I have used Vooks in my Primary classroom for the last three years. It's a great resource that the students are able to use independently with minimal instruction. Yes, it does freeze sometimes, but we do have aging iPads so I'm not sure if they are the problem. I will continue to use this in the classroom.
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