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I signed up for paperless bill and tried to rely on the app push notification, and I never received any.It doesn’t work any more.
Last version was uploaded two years ago.
And its website doesn’t work properly neither.Login doesn’t work
Filled in my account data from 1Password, the app says it’s invalid. It works on the same phone in the browser. Can’t paste in the password!Can’t process payment
Half the point of an app like this is so that you can pay your bills, but it can’t process a credit card payment, what the heckBroken and useless
I have attempted to pay my bill using this app for months. It never works.
Update: A month later it still doesn’t work.Registration headache
Won’t be using this app until the registration process is improved. As it is, the app is hostile to using password managers, at least during the initial sign-up. You are forced to manually type everything in, even pasting is disabled.Lots of good info
Signing up for this was surprisingly easy. I do like the charts. However, I deducted one star because the charts for daily and hourly get truncated on my large screen iPhone and are not horizontally scrollable.Didn’t work for me
The app didn’t take my username and password (which works on the web on my phone), says my IP is blocked for security reasons.
Then, without logging in, I tried to enter my account number and meter number. It errored out asking me to validate the numbers. For account number, I first tried the number you see on the website web you login. It didn’t like it. It was looking for an 8-12 numbers. (Why then the website is displaying fewer numbers?) I then tried it with leading zeros (that’s how the account number shows on payment confirmation page on them web). That didn’t work either.
Shouldn’t be this difficult.Show less