Only works with phone signal??
This is basically useless as it only works when there’s phone signal (as opposed to GPS). I can’t even get on the app without strong 4G which makes a GPS tracker when out in the countryside completely pointless
Response from developer
Hello, in order to get more detailed info and assistance, kindly contact our customer service by writing to customercare@kippypet.eu; Kippy Support
App keeps crashing!
This was a waste of my money! The device could be very useful if the app didn’t crash every time you tried to use it. I mean seriously what’s the point of purchasing a device that costs 71£ if it doesn’t do it’s job? Please solve this issue asap!
Working fine until...
Had Kippys since December and all fine until recently. Seems that there was a firmware update and although the devices are supposed to update automatically they won’t and now have suddenly stopped tracking. Support is a nightmare in the U.K. as you cannot contact Kippy direct. All issues have to be raised via Vodaphone who then contact Kippy. The whole process takes days just to get instructions that don’t work. In short works great until something goes wrong then good luck getting support to fix the problem.
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A good start
Had this for a couple of months now, and it has proved very useful. Managed to track our dog down 2 or 3 times - we live near open fields, woodland and a golf course. Can’t usually get her signal if she’s in the woods, but otherwise it works well.
The direction and distance screen is very useful - only recently spotted it was there. This would probably be better as a bar at the top of the map, like ViewRanger does when following a walking route.
My main request would be to change the maps - there’s nowhere near enough detail in countryside, just blank areas.. why not use OpenStreetMap, which shows footpaths, tracks, woodland etc.
The direction and distance screen is very useful - only recently spotted it was there. This would probably be better as a bar at the top of the map, like ViewRanger does when following a walking route.
My main request would be to change the maps - there’s nowhere near enough detail in countryside, just blank areas.. why not use OpenStreetMap, which shows footpaths, tracks, woodland etc.
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Service is frustrating!
The whole idea of a pet tracker is good, but when the customer service is appalling at answering they’re customers to help out with any Technical Issues with the product. They take ages to resolve the situation. Even if you are in a waiting list on your own! It takes them hours! You’d think for such an expensive tiny device, they would at least take some RESPONSIBILITY! Don’t waste your money, get a better pet tracker.
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Terrible
Quite simply , doesn’t do what it says , battery life awful , tried contacting support no reply , don’t waste your money
Great app
Great app would be great if you were able to add friends and share activity
Kippy Evo with vodaphone
I have bought this device through vodaphone and it seems to work well when their is a cell signal . However I need the tracker to send clear GPS updates when their is no cell signal this way you can track your dog using the history map when you get an update cell signal (should you lose them) ... unfortunately this did not work on my trip to the Yorkshire National Park. My van tracker does a pretty good job of history tracking in a google map so not sure why this device can not !
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Mixed feelings
Great on Bluetooth but slow to connect if at all on sim. Early to say but I’m not impressed so far.
So far, so good
Jan 2020: the device and the app seem to be working and functioning as well as expected. The app itself has a pretty good UI but does lack Apple Watch support. As I have series 4 watch I have have full cell and GPS coverage so don’t really need to always carry my phone 👍.
The device only uses 2G technology so is a little slow at times. In this day and age and 3G coverage is really the lowest that should be available.
I will update this review once I’ve had 3 months of use.
The device only uses 2G technology so is a little slow at times. In this day and age and 3G coverage is really the lowest that should be available.
I will update this review once I’ve had 3 months of use.
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