Troygold

August 22, 2024

Hi Trojans, We’ve got a full stack of awesome new features to make your gold journey even better! Want to spend your gold? You can now switch your Mastercard between your gold wallet and your credit wallet. Make sure to activate your facility first. You can now pay with your card! Our new Card Payments (powered by Precium) allows you to link your bank card to your gold account. You can now buy gold directly on the app! No need for those pesky EFT’s anymore. Daily Subscriptions are live! Make every day a savings day with our daily card payments. As always, please reach out if you have any issues or questions on the app or at support@troygold.app.

June 20, 2024

Hi Trojans, In this update: * You'll now be warned and informed that the cancellation date for a subscription will only be after a specified date after it has already been submitted. * A note was added to the Uploads page to inform users that only bullion Krugerrands will now be accepted for uploads. Stay golden, Troygold Team

June 6, 2024

Business accounts are now Kruggerrand-based, but with better competitive pricing launching soon!

June 4, 2024

We're excited to announce a game-changing update for Troygold users! Say hello to Gold Subscriptions, a brand-new feature designed to make saving in gold effortless and hassle-free. What's New: * Automated Savings: Link your bank account once, and we'll take care of the rest. No more manual transfers! * Customizable Plans: Choose the frequency (weekly, monthly) and amount that works best for you. How It Works: 1. Link your bank account in the app. 2. Select "Buy", followed by "Subscription Payment" your preferred subscription plan. 3. Follow the prompts on-screen. 4. Sit back and watch your gold stack grow automatically. If you have any questions or need assistance, our support team is here to help. Keep stackin', Troygold Team

May 31, 2024

It's another release day at Troy HQ! We always strive to improve your experience with our app, so we've added a few small features to improve your gold investment journey! * We've implemented a fix whereby business accounts now also show the investment tracker. You'll now be able to see your profits at a glance! * We all forget our PIN codes every now and then. Now you can go to your settings page to reset the PIN yourself! Stay golden, Troygold Team

May 31, 2024

Always working to squash those pesky bugs!

May 21, 2024

Hi Trojans, In our latest update, we've improved your app experience even more, adding some key features to help you manage your account. 1. Upload Management With our new upload management screen, you'll be able to manage open uploads, allowing you to cancel an upload if you want to change the collection address or collection date. 2. Who doesn't like something Crispy? In our continuous effort to improve user support and communication, we have replaced our Intercom chat feature with Crisp. Improved Chat Experience: Faster response times and a more intuitive chat interface to assist you better. Rich Media Support: Share images, videos, and files easily within the chat to better illustrate your issues or questions. Show us your problem: Our team will now be able to access your screen if you have an issue, to view the problem in realtime. 3. Upcoming Interest Due You'll now have more insight into your credit facility when transacting. Our new update will show you your upcoming interest for the next month, based on your current credit spend. Please don't hesitate to reach out through our new Crisp chat support if you have any questions or need assistance. Go for gold! Troygold Team

May 2, 2024

Hi Trojans, We're excited to share two key enhancements to the Troygold app: 1. Courier-Based Krugerrand Uploads: No more trips to the vault! Now, securely upload your Krugerrands via courier service for added convenience. 2. Enhanced Account Type Options: You'll now be prompted to enter the type of account for your bank account when filling in your details. Keep living in gold! Troygold Team

April 24, 2024

Improved transaction history viewing and credit activation.

April 16, 2024

Exciting Updates and Enhancements! We're thrilled to announce the latest version of the Troygold App, packed with new features and improvements based on your valuable feedback. Along with some minor bug fixes, here's what you can expect in this version: Key Features: * Investment Growth Tracking: View your gold wallet's investment growth directly within the app. * Push Notifications: Stay informed with timely push notifications on your mobile device. User Experience Enhancements: * Clickable Gold Price Graph: You can now interact directly with the gold price graph. Click or tap to view detailed price information and historical trends. * Enhanced Wallet Navigation: Tap anywhere on your gold or credit wallet to swiftly access relevant transaction details. * Improved News and Videos Section: Swipe up with ease to browse through news and videos. Look out for the new, more prominent swipe bar for seamless navigation. * Streamlined Card Linking: A clearer button guides you through linking your Mastercard. No more confusion with clickable text. Functional Improvements: * Transaction History Refresh: Simply pull down to refresh your transaction history for real-time updates. * Multi-Currency Support: Toggle effortlessly between ZAR or OZ/G input for gold purchases and sales. * Enhanced Security and Accessibility: Added options for logout and account switching directly from the home screen. We hope you enjoy this new version of Troygold App! Your feedback helps us continually improve your experience. For any questions or assistance, please reach out to our support team. Thank you for being part of the Troygold community! Stay golden, Troygold Team