Leave a Review Fermax MeetMe
How do you even log in?
I’ve been trying for over an hour to find a way to set this up to connect to my Fermax intercom system without luck.
The instructions were very hard to find and cryptic and there are no login details provided with the device so I was not able to set it up.
Terrible website and operating system tooDeveloper Response
Thank you for your feedback. To login to the Fermax MeetMe app, please ensure that you are using the correct Username and Password provided with your Monitor or Fermax meet me device. If you are still experiencing issues, please email technicalsupport@fermax.com with the reference number #201999 and we will be happy to assist you.Can’t let anyone in
It was working for a few months and now I can’t let anyone in. Is there a way to troubleshoot this?Developer Response
Hello, We are really upset that you are dissatisfied with the app. We will transmit your request to our RD department. Can you tell us if you are running the latest update. If you need further assistance you can contact us to technicalsupport@fermax.com with this number #146472 and we will be pleased to help you. Kind regards.Not working
App is not working properly. It’s not logging in or registering. Server seems to be down for more than a weekDeveloper Response
Dear customer, We apologize for the inconveniences, we had some non-desired issues with the previous version, currently the problems are fixed in version Meet 1.4.1 please could you update the App from Market?if you still have problems please contact technicalsupport@fermax.com with the number 132885 in the subject and detailed description of the problem.App no longer works after latest update
A complete disaster. The app no longer works after the last round of updates was pushed. We cannot answer the door or buzz people in from the app. It’s totally useless now. What a dumb update.Developer Response
Hello, We are really upset that you are dissatisfied with the app. We recommend you to update to the last version. In case you need further assistance you can write to us to technicalsupport@fermax.com with the number #132652 and we will be pleased to help you.Broken
Not working at all after last update.Developer Response
Hello, We are really upset that you are dissatisfied with the app. We will transmit your request to our department and we are working hard to restablish all the services again. In case you need further assistance please write us to technicalsuppor@fermax.com with the number #132576 and we will be pleased to help you. Thanks for your time.Extremely poor app
Does not have any functionality. Extremely poor. You can not even mute or silence calls. Agenda does not work. Interface is not user friendly at all.Developer Response
We are really upset that you are dissatisfied with the app. Please tell us what can be improved to change your opinion? If you need more help you can write us to technicalsupport@fermax.com with the number 131317 and we will be pleased to help you. Kind regards.Worst User Interface
Developers need to take a UX/UI courseDeveloper Response
Hello, thank you for your comments. We will take them into consideration. Best regards.