Lensa AI User Reviews

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  • Why did you ruin my fave photo app??!?

    I’ve used this app for years and always LOVED it. Suggested it to all my friends and friends would send me their photos to edit for them! It was awesome! I’ve tried tons of different photo editing apps but this was always my go to because it had everything in one place and was so convenient. It was simple to use, functioned perfectly and had a ton of options but the basics were right at your fingertips upon opening. Several months ago… the set up upon opening changed, loading takes forever, the basics became more difficult to get to and IT CRASHES CONSTANTLY. CONSTANTLY! I can’t get through editing even one photo without it crashing, almost every time, and literally just had it crash NINE TIMES trying to edit 5 photos. I’ve given it months to make updates and fix whatever they ruined, hoping it was temporary but if anything… it’s worse. My very fave app is useless now. Makes me want to throw my phone.
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    Developer Response

    Hello. Thank you for your feedback. I understand your frustration and want to assure you that our developers are actively working on a solution. I’ll keep you updated on any progress. In the meantime, please submit feedback through the app, and I’ll forward your device information to our team. If you have further questions, feel free to email us at fb@lensa-ai.com. Vlad
  • Huge improvement

    The current version of the app represents a huge leap forward as compared to earlier ones, specifically in regards to the AI Avatars. The new "realistic" model is one of the best, and finally dispenses with the monotonous sameness of the style of what is now called "Artistic 2". Being able to reuse the last set of prompt photos without selecting them again is a big timesaver when generating multiple sets. They have also finally squashed the bug that would sometimes freeze the upload and prevent the app from generating the images.

    If I could make any recommendations for the future (aside from new styles), it would be the ability to save a set of prompt images locally, and select that set when creating new avatars.

    One small note—I was dismayed to see that some of the old styles were no longer available--specifically, Cosmic and Pop. The other missing styles were holiday related, and may return around Halloween and Christmas, but I'm not sure why the others went away.
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    Developer Response

    Hello there, Thank you for sharing improvement ideas with us and for your positive feedback! We're happy to hear that you like our recent updates 😊
  • Not as good as it used to be

    I have been a paid subscriber for several years but the quality and useful features have gone DOWN. When adding blur to photos Lensa inserts pictures of body parts and ghoulish images making my photo unusable. This has happened MANY times and is totally unacceptable. Lensa refuses to take any action (after multiple complaints) and hides behind the “unpredictability of AI”. I previously used Lensa to add & fade backgrounds (& to get avatars) for several years now and have promoted it on my Facebook photography. The backgrounds were previously movable & could be sized to better go with the subject, but no more. The AI photos which I pay extra for were very good at first. Now they are garbage. Cartoon images that look nothing like the uploaded photo. Pictures of other people instead of your own. Disfigured faces, extra limbs on people and animals. For extra $$$! Many good features, frames and effects are gone now replaced by mostly blurred filters. The magic correct is gone and replaced by presets. I have started using You Cam Perfect more as it allows so many more adjustments without adding garbage or skewing my photos.
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    Developer Response

    Hi there! Could you please confirm if you reached out to us via the Settings - Send Feedback section? If so, we'd greatly appreciate it if you could update your review and include the request number. This way, we can promptly address your concerns. Waiting for your message. Thank you!
  • Please developers, reach out to me!

    UPDATE: Developers got ahold of me saying to email my ideas. But I have done that, and have heard nothing back. By the way, the app store says this app has not been updated for 2 YEARS! So the response I got seems like you want my money, but have no interest in improving this product. I am aware that you say the mac version is not optimized as much and you say to use the phone app. Well I paid for the MAC app, it's on the mac store. And the phone app would do me no good. Seems insane to offer a product but then tell us it's not a good product to use, and to download the phone app. What the heck?

    ORIGINAL REVIEW:

    So I have a LOT of great ideas that could make the mac version more handy. Don't get me wrong, what this app does is really amazing. But it is a bit clunky, missing some basic features. For example, folders to store projects in. Also cropping, integration with apple photos ad lightroom (woudl love this), and that is just to name a few of the top of my head. I was also concerend that it shows you have not updated the app in 2 years, yet I just paid for a year sucbscription. Is this an abandoned project? Please say it isn't. You have a real gem in the rough here. Please let me know where I can email someone to discuss ideas that would take this software into 2024 :-)
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    Developer Response

    Hi there, At the moment the Mac version is not optimized and that is why we recommend using the Mobile version. You can share your ideas by emailing: fb@Lensa-ai.com We appreciate your help and the time you take to share your ideas!
  • Use this app and stop the old photo scanning madness

    This app took me a while to figure out my preferred tools. But well worth the payoff.
    The setup option let’s me move around the tools based on MY workflow that’s works for ME.

    the skin, teeth, neck and foreground/background enhancement options work flawlessly on my iPhone 15Pro Max.
    I gave up on scanning old photos years ago when I discovered my iPhone camera with light over an old photo is fine.
    Now with this apps AI image learning, I have been able to revisit all those old precious photos from the 80’s, 90’s & 00’s and WOW!!
    Blur the background a little
    Clean the chocolate off that messy 3 year old’s face
    Touchup the skin tones.

    Worst case: if the old photo is too hard to get perfect than I can choose an Artwork overlay (Surf is my favorite) and BAM!! That old fuzzy, imperfect photo is a beautiful simple brushed oil painting!!

    This app is worth every penny.
    I’ve got 130,000 photos. I’m an amateur. But I love photography enough to say this app will not disappoint. (Please make MacOS Apple Silicon version use iCloud sync)

    One star ding because the Avatar promo didn’t work for me. I just had to pay and wait, days and days. No message offering a redo. Nothing. Had to get an iTunes refund for that module.
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    Developer Response

    Hi! We appreciate your very detailed feedback and will be sure to share it with our team.  To check the details about Avatars, we will need additional information. Please open "Settings" —- "Send feedback" —- "I want to share an idea", copy the text from the automatically generated letter and send it to us. If you use the app on iOS and can't contact us via the app, it means the email address hasn't been added to your Apple ID account but it can be fixed :) Please try to add the email address via instructions from Apple's official website (https://support.apple.com/en-us/HT201320). Once you have contacted us via email, please update your review with the case number 🧡️
  • Charged me $32 immediately for year subscription when I attempted to activate 7 day free trial

    Beware if you get this app and try to activate the “7 day free trial” that it will most likely still charge you $32 for a year subscription and it shouldn’t do that and personally I also don’t like that you still have to pay for the avatars you generate even after you already have a subscription or whatever as I think instead that should be factored into the price of the subscriptions as that makes sense and makes you all come across as money hungry. So although maybe this app might do okay at making ai art or profile pictures, the payment and free trial option is flawed and really needs to be fixed or this app needs to just be took down as now I’m over here having to try to get refunded for something I didn’t actually intend to pay for and basically for nothing anyway considering the extra charge for the produced avatars…
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    Developer Response

    Hello there! Activate the trial, you can use photo and video editor features for 7 days for free but if you were charged immediately, please contact us via Settings - Send Feedback, and we will investigate what happened! To identify your request, please update the review and attach the request number. As for Magic Avatars, they are currently not included in the subscription. To create avatars we use complex AI and this requires a huge amount of computing power, which is very expensive. For this reason, we had to make this a paid feature. Please note that with the annual subscription, you get a 50% discount for creating avatars and saving them in 4k resolution. We hope to receive your new review by updating it soon! Thank you.
  • Not as expected.

    Hahahahaha some images looked incomplete or not really correct. Mostly disappointed. Most of the avatars appear way off in my opinion. There are NO images I would use for avatars. Some images have distorted eyes and look like mistakes. I’d like to try again with maybe better selfies to see of that makes a difference. Maybe you have to start out with “alread pre-touched up” or your best selfies in order to get the best images. It feels kinda “racist”?! I’m not chinese but it makes me look REALLY chinese like it assumes I am Chinese because of my eyes LOL! I’m ugly so expected to get touched up, but maybe I’m too ugly LOL. You pay to subscribe, but still have to pay to get images, albeit at a “discounted” 50% off price. I think I’ll have to try Facetune

    I was thinking… you should have the ability to let someone select their “accurate” most similar in likeness(or desireable in likeness) so you can re-run the process(do another iteration of the images) and create better ones based in that feedback.
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  • Please give credit

    I use this app to help give me ideas for my own character designs and concepts! I’ve seen a few images that seem to have logos or signatures on them that I’ve generated! I would strongly urge you to please give credit to the source/sources your Ai is pulling from, as well as disclose what these images can and cannot be used for as I do not wish to steal from other artists being an artist myself. Sure one could say it’s common knowledge not to assume but I still would like to know who the artist of the original IS.

    Also, please allow people to upload one to two images rather than 10-20. I usually do not have multiple images to use and usually only want the ai to focus on ONE. The Ai annoyingly focuses on one or two particular images that you upload and will give you about 50 results that are almost identical which can be very annoying! Lastly, the male character option needs work. I just used it for one of my characters and almost all of the anime generated characters were female.
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    Developer Response

    Hi there! Sorry to hear that. Neural Networks learn to recognize specific patterns and connections between the images and their text descriptions, not individual artworks. This way, the AI develops a mental model, the general operational "how-to" principles, that can be broadly applied in the process of content generation. Once the training is finished, AI doesn't refer to the original dataset. Instead, it applies the acquired principles it has developed to the process of further creation. Hence the outputs are not replicas of any particular artist's artwork. The Stable Diffusion Model was trained on LAION 5B, an enormous uncurated dataset designed to serve as a general representation of the language-image connection on the Internet. There's an understanding within the industry about the necessity of offering artists the opt-out option, introduced at the level of the entity that performs initial training of the model. The license of the current model is authorized for commercial use.
  • Meh…

    My friend put pictures of me in his app and the pictures he got back were so much better. They look like me. I put my pictures into my app and paid $8 for the 50 pack and 90% don’t look like me and are weird. The other ones are “meh” at best. I’ve gotten better results from free apps. I sent in pictures straight on and different angles like it said to. Maybe my glasses confused it. In the Sketch group, the app made me Asian (I’m a blue eyed white chick), I gave me a lazy eye in a lot of pictures, it put my eyes too close together in some, the Oil Painting and Viking groups aged me 20 years and gave me wrinkles, the Statue pack returned a generic face that doesn’t look like me at all, my hair is black in all the Empire pictures (maybe everyone’s is?)… overall disappointing. Out of 50 pictures, I like 3 or 4.
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  • Very hit-or-miss and pricing scheme is out of control

    I had a reasonable experience with avatars in late ‘22, paid $6 for 220 4k avatars (using the free subscription trial), of which about 30-50 could be considered decent-to-excellent. But coming back to it today, I was charged $16 for a 200 pack, the quality of the avatars i got is abysmal (there are about 3 that are good), so many avatars look absolutely nothing like the person whose photos I uploaded despite a good range of poses and facial expressions. Some of the avatar packs are clearly under-trained and will map the person to face shapes, features or even ethnicities that must have been overly represented in the training set for those packs. To make matters worse, despite the very high price for the avatars, 4k resolution on the few good avatars is gated behind a subscription, which is predatory and nonsensical. What a shame, I will stop recommending this app to friends, it’s too clear that it’s just trying to make a quick buck while the trend lasts.
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