Unbelievable
Can not believe that it is impossible to unsubscribe I have entered the details given to others to try and unsubscribe but am just getting to a page that says ‘page cannot be found’ can you please give instructions as to how to unsubscribe that will actually work. Have given 1 star because I have to this ap doesn’t deserve any stars!!!
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Zero stars !!
Nearly 18$ are way too much and far beyond fun. No access without starting the free trial and giving all personal details. Not worth the effort
Unsubscribe
Hi there, I didn’t mean to subscribe to this. How can I stop this app charging me?
Response from developer
Hello, Please follow the guide below: https://support.apple.com/en-us/HT202039 We are unable to unsubscribe you on your behalf. Thanks, Basenji Apps
17.49 per week!!!
17.49 per week after trial?
That’s extortion and far beyond reasonable.
In my opinion, whoever is responsible for this decision deserves to be fired.
I’d give zero stars if possible.
That’s extortion and far beyond reasonable.
In my opinion, whoever is responsible for this decision deserves to be fired.
I’d give zero stars if possible.
Paid app - not free
Makes you download the app — then choose what level you want it at — she shows a screen requiring a subscription.
Duped - End my subscription if I have one.
I have absolutely no idea how to cancel this app. I only wanted to try it, but now it seems I will be charged weekly for this once the free trial over, even though I did not press the continue button. I expect someone to reply to me ASAP or I will be passing this matter onto trading standards!
Please end my subscription if I have the inadvertently joined.
Please end my subscription if I have the inadvertently joined.
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Response from developer
Hello, You can end your subscription by following the instruction: https://support.apple.com/en-us/HT202039 We are unable to do it on our side. Thanks, Basenji Apps
So many flaws in Your app
1st to fall I have subscribed to a weekly subscription after three days of free trial. The three free days trial only last for one day and everything else has been blocked. Second there are a lot of a spelling mistakes and grammar in the description and the explanation of some of the phrases. After careful consideration I’ve decided to cancel my subscription.
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Response from developer
Hello, we are sad to hear that you've decided to cancel your subscription. We will additionally review the content of the app and correct all the mistakes. Could you provide information regarding charge after one day via email: team@basenjiapps.com. This will help us to fix it. Thanks, Basenji Apps
Asking for payment after I am subscribed
I paid for the subscription and it’s asking me to pay again .. and it’s not showing me the idioms.. when I try to pay it’s says I paid for it.
Response from developer
Hello, we are sorry to hear that. Could you drop a line to team@basenjiapp.com? We are here to assist. Thanks.
