Leave a Review Benevity
SSO not possible
The app is set up to use SSO but we aren’t allowed to do that on our personal devices anymore so this app is totally useless unless you have a company issued cell phone. Crazy. And yet they advertise the app on the website knowing we can’t access it on our phones.Ynkybaby33
Cannot get logged in.
This app was easy to use until recently. I cannot sign in. It’s an infuriating loop. You use work credentials and sign in. Then wants to use FaceID to authenticate. click continue and it generates a QR code that you have to get a second device to scan. The message on the first device says to choose a passkey. But the message on the device you used to scan says no passkey found. There is an option to hit settings to choose a different method and guess what? You have to authenticate to do that. Go to the website. SAME thing. Impossible messed up set up.Show lessAin23sley
Photo Upload
I am always having an issue with uploading photo of the volunteer events I participate in. This issue happen on Wi-Fi and cellular data, so maybe the size of the photo matters? How can the app be updated to relieve this problem?@photobomb007
Cumbersome to use
When tracking volunteer hours I’m forced to search for the organization each time. I volunteer for the same organization each week — the app should remember and allow me to quickly enter hours. Do any of the developers use this app themselves?nickname2278768
Doesn’t work
Downloaded to search for some non profits to donate to. The search feature is broken.m1d2b
SSO doesn’t work
I downloaded the app to use with my work account. When I select the SSO option to login, it fills in one of my personal accounts and doesn’t give me an option to change the account.Yellowdance2
Developer Response
Thanks so much for sharing your feedback. We’re sorry to hear that you are having trouble signing in. We would love to identify the issue so you are able to use the app. If you would be willing to share more information or maybe a screen recording please feel free to reach out to us at mobile@benevity.com.Glitchy
Easy to use but very unstable and freezes/crashes a lot
Hard to keep track of matches and their total - you only see approved bot submitted and I was trying to max out my match so had to tally by handmartyjimbo
Developer Response
Thank you for sharing your feedback. We’re sorry to hear that you had a less than ideal experience with our app. Our team would like to look further into the problem you’re experiencing so we can identify the issue. Please feel free to reach out to us at support@benevity.com.Easy and simple
Easy and intuitive experience.mb55mb
