Easy & quick
Just got back from vacation and had an opportunity to use this app for the first time, very simple straightforward easy to use and I’ll be definitely using it again. Had no problems and recommended.Best ever VAT refund process!
The Pie VAT app is the most user friendly and efficient VAT refund process I have ever experienced. No need to find a refund office like Global Blue and get your customs stamp at the airport while you are trying to make your flight. It can all be done online through the app. Once you leave the country/return home you just take a photo (gps coordinates for your location will be captured providing proof the items purchased were exported). Bingo - I got my refund approved in less than 24 hours after submitting. I certainly hope more stores affiliate with Pie VAT. I will ask before I buy in the future and will gladly support establishments that use Pie VAT versus Global Blue (I lost 2 VAT refunds because of an early flight home and long lines at airport that did not allow me to get my customs stamp and refund request submitted before boarding my flight).Pretty Good, WAY Better than Standard Paper Trail
When my Copenhagen merchant didn’t provide a paper receipt, saying it’s all in the email, I cringed. But after downloading the app, clearing a few typical hurdles, I got my VAT refund without stopping at airport customs station (which can wreck connecting flight boarding). A BIG plus of this outfit: SUPER cust service rep who took charge of my issue and steered me to the refund (you can credit your Visa card). Great exchange rate back to my currency as well, not a predatory rate. DO always tho get a paper receipt from any overseas merchant showing their VAT merchant # if you plan on recovering VATs.